Baker Tilly - Milwaukee, WI
posted 4 months ago
Baker Tilly is seeking a Seasonal Tax Preparer & Customer Support professional to join our team remotely. This temporary, part-time position will commence in January 2025 and conclude on or before April 15, 2025. The ideal candidate will have a minimum of two years of professional tax preparation experience and will be responsible for preparing individual tax returns while providing exceptional customer support through video, phone, and chat. The role requires a strong understanding of tax laws and the ability to communicate complex tax concepts in a clear and friendly manner to ensure a positive customer experience. As a Customer Support Tax Preparer, you will utilize designated software, such as TurboTax, to assist customers in preparing their tax returns. Your responsibilities will include troubleshooting tax-related issues, providing accurate tax advice, and guiding customers through the data gathering and entry process for both federal and state tax returns. You will also be expected to analyze various tax matters and determine appropriate actions to assist customers effectively. This role is perfect for individuals who are passionate about customer service, enjoy problem-solving, and are comfortable using technology to communicate with clients. In this position, you will be part of a dynamic team that values collaboration and support. You will have access to professional resources and team support to enhance your ability to deliver accurate and helpful tax advice. If you are looking for a seasonal opportunity that allows you to leverage your tax preparation skills while providing excellent customer service, we encourage you to apply and join our incredible team at Baker Tilly!