Secret Hardware/Software Asset & Configuration Manager - Remote

Insight Global - Fairfax, VA

Full-time

Remote - Fairfax, VA

Administrative and Support Services

About the position

The Sr. Hardware/Software Asset & Configuration Manager is responsible for overseeing the management of IT assets, including hardware and software. This role involves maintaining records, managing procurement and inventory, ensuring compliance with policies, and coordinating with vendors. The manager will also handle the lifecycle management of IT assets, ensuring proper documentation and adherence to established standards.

Responsibilities

• Manage IT Asset Hardware including procurement and inventory management.
• Maintain records and databases for licenses, warranties, and service agreements for hardware and software.
• Track quality throughout the product lifecycle.
• Oversee day-to-day operations and lifecycle management of IT assets.
• Ensure compliance with hardware and software acquisition, protection, maintenance, and retention policies.
• Coordinate with procurement to select and negotiate with vendors for hardware and software purchases.
• Review licenses and contracts to ensure coverage and proper documentation of assets.
• Manage IT Software Asset Management including change/configuration management requests and software license management services.
• Maintain records and databases for software licenses and warranties.
• Ensure compliance with software protection, change, maintenance, and retention policies.

Requirements

• Active Secret Clearance & ability to obtain DEA Suitability.
• 3+ years experience in Asset & Configuration Management (Hardware and Software).
• Bachelor's Degree or minimum 7 years of experience in lieu of degree.
• Experience with ServiceNow ITSM, Hardware Asset Management, and Software Asset Management.
• Experience implementing and/or using ServiceNow CMDB and related tools.
• Strong Excel skills, including creating pivot tables and macros.
• Highly organized and detail-oriented with multitasking abilities.
• Experience working on virtual teams.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills with a focus on customer service.

Nice-to-haves

• Relevant certifications.
• Working knowledge of service desk and field service operations.

Benefits

• Diverse and inclusive work environment.
• Equal opportunity employer policies.