Secretary, Emergency Department

Cheyenne Regional Medical Center • Cheyenne, WY

444d

About The Position

The Secretary for the Emergency Department at Cheyenne Regional Medical Center provides essential clerical support and performs various administrative tasks to ensure the smooth operation of the department. This role involves managing communications, scheduling appointments, and maintaining records, all while adhering to the hospital's commitment to patient care and operational excellence.

Requirements

• Completion of or in pursuit of high school diploma or GED.
• Proficient with MS Office, Outlook, Excel, and Internet Explorer.
• Excellent organizational skills and attention to detail.
• Ability to handle multiple tasks simultaneously.
• Demonstrates independent work initiative and sound judgment.

Nice To Haves

• Previous clerical experience.
• Prior experience in a clinical setting if working in a clinical area.
• Familiarity with Medical Terminology.

Responsibilities

• Performs clerical tasks required in preparation of routine correspondence and reports.
• Assists with projects under general supervision.
• Handles incoming and outgoing mail.
• Maintains files and record systems.
• Performs basic computer applications including word processing and spreadsheets.
• Manages the multi-line phone system, answering calls and forwarding messages appropriately.
• Schedules patients via phone or in person and assists with follow-up appointments.
• Completes confirmation calls for upcoming appointments for new patients.
• Resolves items in the work queue daily and scans outside records to medical charts.
• Maintains the physician call-schedule and records arrival times for emergencies.
• Scans all hard copy patient records into EPIC media when applicable.

Benefits

• 403(b) with 4% employer match
• Employee assistance program
• Loan forgiveness
• Paid time off
• Tuition reimbursement
• Wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees