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Miami Dade College - Miami, FL

posted 4 days ago

- Entry Level
Miami, FL
Educational Services

About the position

The position provides administrative support to Department Chairs, Directors, and/or Program Managers within The Honors College. The role involves a variety of tasks aimed at ensuring smooth departmental operations and effective communication with faculty, staff, and students.

Responsibilities

  • Checks voicemail and emails regularly and ensures that emergencies, such as faculty absences are communicated immediately
  • Acts as or oversees department receptionist area by answering telephone, transferring calls to the appropriate person and greeting visitors
  • Opens, sorts, distributes department mail and prepares outgoing mail
  • Maintains supervisors appointment calendar
  • Creates and maintains office files
  • Makes copies of correspondence or other documents as required
  • Maintains documentation of the operations of the department, which requires preparing and typing a variety of routine correspondence and documents including statistical reports, minutes, agendas, budget worksheets and requisitions
  • Responds to student inquiries
  • Communicates extensively with various faculty, staff and students
  • Prepares and/or maintains on-line payrolls for part-time and full-time personnel
  • Prepares on-line disbursement requests, requisitions, and leave forms
  • Maintains and adheres to College policies and procedures
  • Handles confidential information
  • Performs other duties as assigned

Requirements

  • Associates Degree and one (1) year experience; or two (2) years of experience in advanced clerical work, including or supplemented by courses in secretarial training or Business courses in high school or college; or a combination of experience and training
  • All degrees must be from a regionally accredited institution
  • Knowledge of spreadsheets, Microsoft and database software applications and office equipment (i.e., photocopier, printer, fax machine, calculator)
  • Knowledge of office practices and procedures
  • Effective interpersonal skills in order to make sound judgments to decide how duties and responsibilities are completed between himself/herself and coworkers, the supervisory chain, faculty, staff, and students
  • Ability to use tact, poise, patience and courtesy
  • Ability to think, reason, and make sound judgments to decide how duties and responsibilities are completed in compliance with college standards and guidelines
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals
  • Ability to write routine reports and correspondence
  • Ability to make arithmetical calculations such as addition, subtraction, multiplication and division
  • Ability to multi-task and meet tight deadlines
  • Ability to speak effectively before groups of customers or employees of organizations
  • Ability to work a flexible schedule that may include evening, and weekend assignments
  • Ability to work in a multi-ethnic and multi-cultural environment with students, faculty and staff
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