Capital Region Boces - Albany, NY

posted 4 months ago

Full-time
Albany, NY

About the position

The position involves providing complex clerical operations and administrative support within the Special Education unit at Maywood Academy. The incumbent will be responsible for a variety of tasks that ensure the efficient workflow of the office. A significant portion of the work will be conducted on a personal computer, where the employee will perform data entry and retrieval, as well as produce printed materials such as letters, memoranda, and forms. The role requires a high level of independence, with general supervision provided and detailed instructions given only when policies have not been established. This position is distinguished from that of a Secretary II by the increased emphasis on software operation and a more limited scope of duties and decision-making responsibilities. The responsibilities include preparing correspondence, documents, and records in both final and draft forms using various sources such as handwritten notes, rough drafts, and oral recordings. The incumbent will also transcribe correspondence from dictation equipment and compose letters on matters where policies and procedures are clearly defined. Maintaining and updating database and spreadsheet records on a personal computer is essential, as is screening callers and visitors to determine the nature of inquiries and directing them to the appropriate party or office. Additional duties involve scheduling conferences and meetings, making travel arrangements, and establishing and maintaining both confidential and general office files. The incumbent will explain established program policies and procedures to the public and clients, receive and sort incoming mail, and check, code, and process requisitions, claims, and bills. The role also includes preparing and maintaining financial, statistical, and personnel records, monitoring program activities, ordering supplies, and gathering information for reports and memoranda. The ability to communicate effectively, both orally and in writing, is crucial, as is the ability to establish and maintain effective working relationships with others.

Responsibilities

  • Prepares correspondence, documents, records and other written material in final or draft form using computer software from various source materials.
  • Transcribes correspondence from dictation equipment.
  • Composes and prepares correspondence on matters where policies and procedures are well defined.
  • Maintains and updates database/spreadsheet records on a personal computer.
  • Screens callers or visitors to determine the nature of the inquiry and refers to appropriate party or office.
  • Schedules conferences, meetings and makes travel arrangements.
  • Establishes and maintains confidential and general office files.
  • Explains established program policies and procedures to the general public/clients and obtains routine information for program purposes.
  • Receives, sorts and distributes incoming mail.
  • Checks, codes and processes requisitions, claims and bills.
  • Prepares and maintains financial, statistical and personnel records.
  • Monitors and tracks status of program activities.
  • Orders supplies and materials.
  • Collects and gathers information to be used as a basis for reports and memoranda and prepares summaries.
  • Transmits instructions from supervisor to staff and follows up to ensure deadlines are met.
  • Answers telephone and gives out information.

Requirements

  • Graduation from a regionally accredited college or university with an Associate's degree in secretarial science or a closely related field and one (1) year of clerical experience involving computer operation for word-processing, database or spreadsheet applications.
  • Graduation from high school or possession of a high school equivalency diploma and three (3) years of experience as defined above.
  • Twelve (12) months permanent competitive status as a Senior Typist or Senior Keyboard Specialist for promotional candidates.

Nice-to-haves

  • Good knowledge of modern office terminology, procedures, equipment and business English.
  • Good knowledge of the organization, functions, laws, policies and regulations, and terminology of the agency to which assigned.
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