FIS

posted 5 months ago

Full-time
Credit Intermediation and Related Activities

About the position

As a key player in the fintech industry, FIS is dedicated to ensuring that all manual trades and deliveries are processed accurately and in a timely manner. This role is crucial for maintaining the integrity of financial transactions and ensuring that straight-through processing is achieved. The successful candidate will proactively identify exceptions that may lead to settlement issues and communicate these exceptions to the relevant business lines. Daily responsibilities include initiating wires for net settlement, making appropriate entries to internal accounts, and monitoring large wires to ensure timely approval by management and supervisors. In addition to these tasks, the role involves identifying and logging failed trades, communicating their status to business lines, and escalating issues when necessary to prevent buy-ins. The candidate will also be responsible for monitoring all workflows and request queues, including QForms, Sharepoint, and Email, ensuring responses are provided within defined service level standards. Daily monitoring of control accounts for exceptions, reviewing and clearing cash exceptions, and reconciling share items are also essential functions of this position. The role may require providing monthly, weekly, or ad-hoc reports for management, along with other related duties as assigned. This position is designed for individuals who thrive in a fast-paced environment and are committed to delivering high-quality results. FIS values a diverse and collaborative atmosphere, and the successful candidate will have the opportunity to learn, grow, and make a significant impact in their career.

Responsibilities

  • Ensures all manual trades and deliveries are processed correctly and timely.
  • Proactively identifies exceptions that may cause issues with settlement and communicates exceptions to business lines.
  • Initiates wires for daily net settlement and makes appropriate entries to internal accounts.
  • Monitors large wires and ensures timely approval by management and supervisors.
  • Identifies and logs failed trades, communicates status to the business lines and escalates when necessary to prevent buy-ins.
  • Monitors all workflows and request queues (QForms, Sharepoint, Email) and responds within the defined service level standard.
  • Daily, monitors all control accounts for exceptions.
  • Reviews and clears all cash exceptions and share reconciliation items.
  • Provides monthly, weekly or ad-hoc reports for manager.
  • Performs other related duties as assigned.

Requirements

  • Requires strong problem-solving skills.
  • Requires strong time management and organizational skills.
  • Requires strong data entry skills.
  • Experience with Accounting is necessary.
  • Requires attention to detail and the ability to multi-task and adjust schedules to meet deadlines.
  • Experience with customer/client service is essential.
  • Ability to maintain confidentiality is required.
  • Ability to communicate effectively verbally and in writing is necessary.
  • Team skills, including the ability to establish and maintain effective working relationships with employees, clients, and the public.

Benefits

  • Flexible and creative work environment
  • A diverse and collaborative atmosphere
  • Professional and personal development resources
  • Opportunities to volunteer and support charities
  • Competitive salary and benefits
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