Securities Operations Specialist- Property and/or Casualty Insurance - Specialty Asset Servicing

Wells Fargo - Minneapolis, MN

Full-time

Minneapolis, MN

Credit Intermediation and Related Activities

About the position

Wells Fargo is seeking a Securities Operations Specialist as part of Specialized Asset Support Services within Wealth and Investment Management Operations. This team is responsible for supporting specialty asset management by working directly with insurance companies, lenders, and other internal partners to review the insurance coverage on Real Estate, Loan, and Miscellaneous assets, as well as maintaining insurance on the bank's master trust policy. The Securities Operations Specialist will support leadership by being the point of contact for the team and field partners, engaging with vendors, and assisting with system functionality and enhancements. In this role, you will participate in moderately complex lifecycle support initiatives and identify opportunities for process improvements and procedural impacts while providing coaching and feedback to staff within WIM Operations. You will review and analyze basic or tactical functional operational tasks or challenges that require research, evaluation, and selection of alternatives; exercising independent judgment related to low-to-medium risk deliverables. Additionally, you will present recommendations and guide others on complex production improvement efforts and address procedural impacts. You will develop expertise in operational processes including binding, endorsing, and cancelling insurance coverage, customer service, reporting, and general ledger reconciliation. Collaboration is key, as you will provide information to and consult with peers, colleagues, and managers including internal and external customers to resolve issues and achieve team goals. You will also research low to moderately complex business risks, provide input into policies, enhance customer satisfaction, and review time-sensitive documents and transaction requests. The role requires you to receive direction from leaders and exercise independent judgment while developing the knowledge to understand functions, policies, procedures, and compliance requirements. You will support the overall effectiveness of the team according to plans; monitor, disperse, and supervise the daily production activities of staff. Furthermore, you will contribute and may lead the implementation of projects, new or revised processes, and procedures that require coordination among operation teams and perform analysis for initiatives that support business strategies, making decisions on matters with financial impact and risk.

Responsibilities

• Participate in moderately complex lifecycle support initiatives and identify opportunities for process improvements.
• Review and analyze basic or tactical functional operational tasks or challenges that require research, evaluation, and selection of alternatives.
• Present recommendations and guide others on complex production improvement efforts and address procedural impacts.
• Develop expertise in operational processes including binding, endorsing, and cancelling insurance coverage, customer service, reporting, and general ledger reconciliation.
• Collaborate, provide information to, and consult with peers, colleagues, and managers to resolve issues and achieve team goals.
• Research low to moderately complex business risks, provide input into policies, enhance customer satisfaction, and review time-sensitive documents and transaction requests.
• Receive direction from leaders and exercise independent judgment while developing knowledge of functions, policies, procedures, and compliance requirements.
• Support overall effectiveness of the team according to plans; monitor, disperse, and supervise the daily production activities of staff.
• Contribute and may lead implementation of projects, new or revised processes, and procedures that require coordination among operation teams.

Requirements

• 4+ years of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 4+ years of property and/or casualty insurance related experience.

Nice-to-haves

• Demonstrated experience analyzing external insurance policies and contacting insurance agents.
• Thorough understanding of residential and commercial insurance coverages and policies.
• Ability to effectively collaborate across departmental boundaries to derive optimal solutions for project initiatives.
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
• Ability to research and report on a variety of issues and possess solid problem-solving skills.
• Ability to take ownership over business processes and take initiative to proactively address risk, enhance efficiencies.
• Highly effective communication skills and people leadership skills.
• Strong attention to detail and accuracy.
• Ability to act as a subject matter expert.