Security Assistant (Dispatcher)

$39,576 - $51,446/Yr

United States Department of Veterans Affairs - Prescott, AZ

Part-time,Full-time - Entry Level

Onsite - Prescott, AZ

Administration of Human Resource Programs

About the position

The Security Assistant position at the Northern Arizona VA Healthcare System (NAVAHCS) is primarily responsible for monitoring physical security equipment and systems. This role involves responding to alarms, managing access patterns, and coordinating with law enforcement during emergencies. The position is crucial for maintaining safety and security within the healthcare environment.

Responsibilities

• Monitor and respond to alarms and security systems.
• Trace access patterns and manage user permissions.
• Dispatch law enforcement or other personnel as needed.
• Maintain radio and alarm activity records and logs.
• Prepare reports on security incidents and activities.
• Issue and retrieve government-issued keys and identification cards.
• Monitor and receive emergency calls for police, fire, and medical services.
• Coordinate with federal, state, and local law enforcement during emergencies.
• Perform system checks and troubleshoot equipment in the dispatch center.
• Enter, update, and retrieve information from various computer systems.

Requirements

• One year of specialized experience equivalent to the GS-04 level in Federal Service.
• Experience with computer systems and data entry.
• Ability to maintain confidentiality of information.
• Strong communication and interpersonal skills.

Nice-to-haves

• Experience in a law enforcement or security environment.
• Knowledge of emergency response protocols.
• Familiarity with the National Crime Information Computer (NCIC).

Benefits

• Comprehensive benefits package as a federal employee.
• Access to health insurance and retirement plans.
• Paid time off and holidays.