Security Attendant

$41,600 - $41,600/Yr

Great Wolf Resorts - Perryville, MD

Part-time,Full-time - Entry Level

Perryville, MD

Accommodation

About the position

The Security Attendant at Great Wolf is a crucial role responsible for ensuring the safety and security of guests, staff, and property within the lodge. This position involves constant vigilance, responding to incidents, and providing excellent guest service while maintaining a professional demeanor in various situations. The role offers opportunities for career growth and development through training and support programs.

Responsibilities

• Maintains the security and safety of the hotel, guests, and staff by providing constant vigilance in and around the hotel premises.
• Fills in security-related job assignments as needed.
• Runs routine inspections of the hotel premises to ensure safety protocols are followed.
• Acts promptly in response to circumstances that require attention.
• Assists management in dealing with incidents and produces detailed documentation of events.
• Follows all Occupational Health & Safety rules upheld by the hotel.
• Projects a professional and polished image that inspires confidence and trust.
• Remains composed and behaves professionally during emotionally charged or stressful situations.
• Provides guest service in every interaction with guests at the resort.
• Helps manage risk and uses contingency plans to adapt to change.
• Sorts through conflicting perspectives without taking sides and is aware of personal biases.

Requirements

• High School education or equivalent.
• Experience managing extensive closed circuit television arrays; comfortable operating and monitoring activities on-premises using CCTV systems, access control systems, and alarm systems.
• Willingness to work evenings, weekends, and holidays depending on business demands.
• Successful completion of a criminal background check and drug screen.

Nice-to-haves

• Law enforcement background.
• First responder training.

Benefits

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave