Security Attendant

$32,240 - $32,240/Yr

Great Wolf Resorts - Concord, NC

Part-time,Full-time - Entry Level

Concord, NC

Accommodation

About the position

The Security Attendant at Great Wolf Lodge plays a crucial role in ensuring the safety and security of guests, their families, and lodge staff. This position involves constant vigilance and prompt response to any incidents, contributing to a safe and enjoyable environment for all visitors. The role offers opportunities for career growth, flexible scheduling, and access to various training programs.

Responsibilities

• Maintains the security and safety of the hotel, guests, and staff by providing constant vigilance in and around the hotel premises.
• Fills in security-related job assignments as needed.
• Runs routine inspections of the hotel premises to ensure safety protocols are followed.
• Acts promptly in the event of any circumstances that require attention.
• Assists management in dealing with incidents and produces detailed documentation of events.
• Follows all Occupational Health & Safety rules upheld by the hotel.
• Projects a professional and polished image that inspires confidence and trust.
• Remains composed and behaves professionally during emotionally charged or stressful situations.
• Provides guest service in every interaction with guests at the resort.
• Helps manage risk and uses contingency plans to face uncertainty and adapt to change.
• Sorts through conflicting perspectives without taking sides and is aware of personal biases.

Requirements

• High School education or equivalent.
• Experience managing extensive closed circuit television arrays; comfortable operating and monitoring activities on-premises using CCTV systems, access control systems, and alarm systems.
• Willingness to work evenings, weekends, and holidays depending on business demands.
• Successful completion of a criminal background check and drug screen.

Nice-to-haves

• Law enforcement background.
• First responder training.

Benefits

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave