Security / Fire Technician (Security & Life Safety)

Climatec Corp Pte Ltd - Tucson, AZ

Full-time - Entry Level

Tucson, AZ

Administrative and Support Services

About the position

The Security / Fire Technician role at Climatec involves the installation, configuration, maintenance, and troubleshooting of security, fire, access control, and CCTV systems. This position requires a strong technical background and the ability to work independently as well as part of a team. The technician will collaborate with clients to understand their security needs and provide effective solutions while adhering to industry standards and safety protocols.

Responsibilities

• Provide Special Systems database, graphics, programming, etc. for sequences as provided by the Design Specialist, project specifications, or other applicable sources.
• Follow all safety protocols and use personal protective equipment (PPE) as required to ensure personal safety and well-being.
• Install, configure, and maintain security, fire, access control, and CCTV systems according to industry standards and manufacturer guidelines.
• Troubleshoot and diagnose system issues, providing effective and timely solutions.
• Conduct routine inspections, preventive maintenance, and system testing.
• Collaborate with clients to understand their specific security needs and provide recommendations for system improvements.
• Complete accurate service reports and documentation for each service call or installation.
• Train clients on the proper use and maintenance of security systems.
• Stay current on industry trends, product developments, and emerging technologies.
• Work independently and as part of a team to meet project deadlines and deliver high-quality service.
• Provide accurate controls of special systems start-up and commissioning including point-to-point checkout on projects as assigned.
• Verify correct alarm, annunciation, and other actions by equipment, devices, panels, and annunciators of Special Systems projects.
• Support installation personnel on project sites.
• Provide information and support for other contractors on project site.
• Debug installation issues during both the static and dynamic start up and commissioning of building special systems.
• Provide support to Climatec and other contractors to solve building operating issues that go beyond the special systems operation.
• Provide input to others as requested or required to assist in the accurate estimation, design, installation, start up, commissioning, and training for building systems.
• Provide start up documentation including daily logs, check out logs, commissioning documents, etc. as required for assigned projects.
• Ensure timely software backups are created for projects and software development.
• Provide service support on existing installations ensuring systems continue to meet existing building occupancy codes.
• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.
• Assist in preparing of as-built drawings and Operation & Maintenance Manuals.
• Assist in turnover of projects from Operations Team to Service Team.
• Assist Sales team during estimating phase including potential product or system demonstrations.

Requirements

• High school diploma or equivalent.
• 3 years of technical experience in Security & CCTV/ Access Control and Fire Alarm.
• An understanding of basic computer operation.
• Working knowledge with hand and power tools.
• Strong troubleshooting and critical thinking abilities.
• Strong attention to detail.

Nice-to-haves

• Additional technical certifications or coursework related to Security & Access Control, Electronics, or Computer Science.
• Previous experience in Construction, security installation, maintenance, or other related fields.
• Experience with Lenel, Bosch, Axis, Avigilon and other leading CCTV, Access Control and Security manufacturers.
• Experience with programming languages relevant to the role.
• Proficient in configuring and debugging computer and networking issues.
• Familiarity with electronic equipment such as volt meters, amp meters, and oscilloscopes.
• Ability to troubleshoot basic electric and electronic circuitry, including interpreting electrical and electronic diagrams.
• Working understanding of AC power circuitry, including breakers and multi-phase power (120VAC and greater).
• Excellent verbal and written communication skills.
• Strong problem-solving skills with the ability to understand and empathize with others' perspectives.
• Awareness of Climatec culture and the culture of the industry in which we work, particularly for Level 2 and Senior System Specialists.
• Experience in fire alarm service, installation, or test and inspection is advantageous.
• Preferably a mid-level NICET certification.

Benefits

• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Medical
• Vision
• Life/AD&D/LTD
• Paid Vacation/Sick/Holidays
• Pet Insurance