Security Guard

$25,376 - $31,720/Yr

Brookdale Senior Living - Houston, TX

Part-time - Entry Level

Houston, TX

Nursing and Residential Care Facilities

About the position

As a Security Guard at Brookdale Memorial City, you will play a crucial role in maintaining a secure environment for all residents and associates within the building and on the community grounds. Your primary responsibilities will include greeting visitors, monitoring the premises, and responding to emergencies. You will be the first point of contact for residents and visitors, ensuring that all individuals entering and exiting the building are logged appropriately. Your vigilance will help ensure the safety and security of the community, as you will monitor both the inside and outside of the building, including the parking lot, and report any unusual findings to the Executive Director or appropriate authorities. In addition to monitoring the premises, you will be responsible for locking doors at designated times according to community protocol and regularly checking the security of all doors throughout the night. Familiarity with emergency and safety equipment, including security cameras and life safety systems, is essential. You will respond to emergencies by contacting the appropriate internal and external parties, assisting with disaster management efforts during evacuations, and ensuring that residents and visitors are escorted safely to their vehicles during evening hours. Your role will also involve answering phone calls promptly, responding to inquiries, and directing calls as necessary. You may be required to handle leasing inquiries after hours and on weekends, ensuring that accurate information is provided to the Director of Sales & Marketing. Additionally, you will assist with minor maintenance emergencies and ensure that the lobby and administrative offices are kept clean and tidy. Interacting with residents and guests in a friendly and courteous manner is vital, as you will provide assistance and directions as requested. This position is designed for individuals who are committed to creating a safe and welcoming environment for all community members.

Responsibilities

• Maintain a secure environment for all residents and associates within the building and on the community grounds.
• Greet visitors and monitor the inside and outside of the building, logging all residents and visitors in and out.
• Report any abnormal findings to the Executive Director or proper authorities.
• Lock doors at designated times according to community protocol and check the security of all doors regularly throughout the night.
• Familiarize and monitor all emergency and safety equipment including security cameras, phones, and life safety systems.
• Respond appropriately to emergencies by contacting appropriate internal and external parties according to established protocol.
• Assist with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).
• Answer the phone promptly and respond to questions, directing calls or taking messages as appropriate.
• Escort residents and visitors to the parking lot during evening hours as requested.
• Handle leasing inquiries after hours and on weekends, providing accurate and timely information to the Director of Sales & Marketing.
• Drive the bus or community vehicle as needed or scheduled.
• Handle minor maintenance emergencies (i.e. plugged toilets, reset breakers, replace light bulbs, etc.) as needed.
• Ensure the lobby and administrative offices are vacuumed and kept clean and neat, notifying housekeeping if cleaning is needed.
• Interact with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.

Requirements

• High school diploma or General Education Diploma (GED) required.
• One to three months related experience and/or training; or equivalent combination of education and experience.
• Fire Safety and Basic CPR/First Aid training required.
• Valid driver's license required for positions that require travel between locations or transportation of residents.

Nice-to-haves

• Basic technical skills to complete a few repetitive and well-defined duties.
• Basic knowledge of the organization to answer basic questions.

Benefits

• Full suite of health insurance, life insurance, and retirement plans available.
• Tuition Reimbursement
• Pet Insurance
• Adoption Reimbursement Benefits
• Variety of Associate Discounts
• Early Access to Paycheck with Earned Wage Access for Hourly Associates.