Security Lobby Ambassador Pharma

$44,200 - $44,200/Yr

Allied Universal - Cambridge, MA

Full-time - Entry Level

Cambridge, MA

Administrative and Support Services

About the position

The Security Lobby Ambassador position at Allied Universal involves providing exceptional customer service and security support in a pharmaceutical company setting. The role is focused on ensuring a positive experience for tenants and guests while maintaining safety and security protocols. The position requires a proactive approach to problem-solving and effective communication skills, as the ambassador will be the first point of contact for visitors.

Responsibilities

• Provide customer service to clients by implementing safety and security procedures and site-specific policies.
• Respond to incidents and critical situations calmly and effectively.
• Conduct regular and random patrols around the business and perimeter, adapting to varying environments and conditions.
• Operate the Access Control system to verify guest registration and check identification.
• Serve as the first point of contact for employees, tenants, and guests, ensuring a positive and efficient experience.
• Greet and assist employees, visitors, and tenants graciously.

Requirements

• 1+ years of prior security experience.
• Excellent customer service skills.
• Comfortable with computers and technology.
• High school diploma or equivalent, or 5 years of verifiable experience.
• Must be at least 18 years of age for unarmed roles; 21+ years for armed roles.
• Ability to pass a background investigation and drug screening.

Benefits

• Health insurance
• 401k plans for full-time positions
• Flexible schedules
• Ongoing paid training programs
• Career growth opportunities
• Employee discounts through perks program