Security Officer 1 - Hospital

About the position

The Security Officer 1 position at Children's Healthcare of Atlanta is a part-time role focused on ensuring the safety and security of the hospital environment. The officer will patrol assigned areas, respond to emergencies, enforce regulations, and assist in maintaining order within the facility. This role is essential in protecting patients, visitors, and staff while upholding the hospital's commitment to safety and care.

Responsibilities

• Patrols assigned location on foot or in vehicle, checking and reporting irregularities of security and safety issues, policy compliance, parking concerns, and other important matters.
• Preserves order and may act to enforce regulations and directives for the hospital pertaining to personnel, visitors, patients, and premises.
• Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.
• Responds and acts as first responder to incidents of fire, medical emergencies, bomb threat, flooding, hazardous materials, inclement weather, and other incidents.
• Responds and intervenes in high stress crisis situations such as officer/medical staff needing assistance, patient elopement, physical assaults, behavioral health de-escalations and abductions.
• Assists Division of Family and Children Services, Risk Management, Safety, Nursing, Administration, law enforcement, and social workers in the protection and safety of personnel, patients, visitors, and property.
• Investigates incidents reported by employees, visitors, physicians, and patients and reports all incidents verbally or through incident reports by end of shift.
• Writes accurate, clear, concise, and grammatically correct incident reports and documents investigatory steps and results.

Requirements

• 2 years of experience in security, law enforcement, fire, military, safety, EMS, or customer service.
• High school diploma or equivalent.
• Valid Georgia driver's license with clean driving record.
• Heartsaver CPR or BLS CPR at orientation or within 3 months of employment.
• Successfully pass crisis prevention and handcuffing training within 12 months of employment.
• International Association for Healthcare Security and Safety basic certification within 6 months of employment.
• Excellent oral and written communication skills.
• Ability to write complete, accurate, and concise incident reports.
• Ability to function independently of constant supervision.
• Ability to provide sound judgment and confidentiality in handling of sensitive information.
• Attention to detail and organization.
• Calm under stress.
• Problem-solving skills.
• Empathic listening skills.
• Alertness and observation skills.
• Knowledge of Microsoft Word and the use of a personal computer.

Nice-to-haves

• Some college