About the position
The Security Officer/Floater position at Security Services of Connecticut involves providing essential security services to ensure the safety and protection of clients' businesses. As a Security Officer, you will be responsible for monitoring designated areas, conducting security patrols, and responding to emergency situations. The role requires a proactive approach to identifying potential security concerns and safety hazards, as well as maintaining access control to premises. You will be expected to provide high levels of customer service to clients, employees, and visitors, ensuring a professional and courteous interaction at all times. In this role, you will perform various duties including observing for unauthorized persons, investigating incidents, and preparing detailed reports on accidents and suspicious activities. The ideal candidate will possess strong communication skills, the ability to think critically in various situations, and a commitment to ethical conduct. You will also need to work effectively as part of a team and manage stressful situations while maintaining composure. The position requires a high attention to detail and the ability to work in diverse environments, including adverse outdoor conditions. This position is full-time and may require working various shifts, including 1st, 2nd, and 3rd shifts. The company offers a comprehensive benefits package for full-time employees, which includes medical, dental, and vision insurance, as well as paid time off and training for state-mandated security licenses. The Security Officer/Floater will report directly to the Operations Manager and will play a crucial role in maintaining the safety and security of the clients served by SSC.
Responsibilities
- Perform security patrols of designated areas by foot or vehicle.
- Observe for any conditions that may create security concerns or safety hazards.
- Respond to emergency situations and/or alarms and contact appropriate emergency services based upon situation.
- Monitor for the presence of unauthorized persons.
- Maintain access control of premises and monitor entrances and exits.
- Investigate and prepare reports on accidents, incidents, and suspicious activities.
- Provide high level of customer service and assistance to clients, client employees, and visitors in a courteous and professional manner.
Requirements
- High school diploma or GED equivalent.
- 18 years of age or older.
- Security experience preferred.
- Must possess a State Issued License as Security Officer (where applicable) or meet qualifications to complete state required Security Officer Affidavit/Registration.
- Be able to pass a drug screen.
- Successfully pass a background check that includes personal references, criminal history, employment & education verification, DMV check, and credit check if applicable.
- Have access to reliable transportation.
- Good working knowledge of Security Operations.
- Understanding of Safety Practices in a Business environment.
- Ability to provide high level of Customer Service.
- Excellent written and verbal communication skills.
- Be computer proficient.
- Read, understand and clearly speak English; constantly use speech and hearing in communicating with the public and co-workers, giving and receiving instructions.
- High attention to detail.
- Ability to work in various environments including but not limited to adverse outdoor conditions such as cold, rain, heat.
Nice-to-haves
- Experience in a security role or related field.
- Knowledge of emergency response procedures.
- First Aid/CPR certification.
Benefits
- Weekly pay checks
- Medical/Dental/Vision insurance
- Company paid life insurance
- 401k
- Paid time off/Holidays
- No Charge Uniforms
- Bereavement pay
- Short-term disability insurance
- Cancer expense insurance
- Accident insurance
- Hospital indemnity insurance
- Training for State mandated security guard license and Red Cross/AED/CPR - where required by client sites.
