Security Officer | Per Diem | Rotating Shift

Concord Hospital - Laconia, NH

Laconia, NH

Hospitals

About the position

Security Officers shall be responsible for activities necessary to ensure the stability and safety of patients, staff members and visitors, in accordance with regulations and policies of the Security Department.

Responsibilities

• Assists in the management of aggressive/combative patients.
• Monitors high-risk patients awaiting disposition in the ED with proper documentation.
• Assists in the proper application of restraints and provides assistance to the patient.
• Provides required documentation of security department incidents and activity.
• Conducts Security/Safety rounds of the facility during shift.
• Acts as liaison between Medical Examiner office, funeral directors and families.
• Performs their role utilizing systems, equipment, and resources available to Security.
• Attends department meetings and completes department training.
• Provides security for the CHMG practices and other Concord Hospital satellite offices.
• Works with the Security Program Manager to coordinate training.
• Acts as a liaison between the practice/office and local law enforcement.
• Addresses security related concerns of employees/staff.
• Assists department leadership in developing security related policies.
• Handles investigations which involve Security.
• Notifies Security Administration of emerging issues.
• Manages all off-site calls for service through the dispatch database.

Requirements

• High school or equivalent (GED). Associate's degree preferred.
• Valid New Hampshire Driver's license.
• Management of Aggressive Behavior certification.
• Certification in the use of Forensic Restraints (handcuffs).
• Conductive Energy Weapon (C.E.W.) certification.
• Basic Life Support (BLS) certification within 30 days of hire date.
• Experience as a Healthcare Security Officer, Corrections Officer, Police Officer, Military or Behavioral Health preferred.
• Skills in crisis management and de-escalation.
• Skills in conflict resolution and/or demonstrated ability to be effective in high stress, or emergent situations.
• Prior experience providing quality customer service.
• Ability to interact with people from diverse social, economic and ethnic backgrounds.
• Prior experience in analyzing situations and take quick, effective and reasonable courses of action.
• Ability to write reports.
• Ability to understand and carry out oral and written directives.
• Skills in computer competency.