Security Officer

$24 - $26/Yr

Grand Pacific Palisades Resort - Princeville, HI

Part-time - Entry Level

Princeville, HI

Accommodation

About the position

Under the direction of the Maintenance Supervisor and/or Manager, the Security Officer will be responsible for safeguarding guests, owners, visitors, associates and resort assets. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.

Responsibilities

• Support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
• Perform protective and enforcement/patrol duties for the safety of guests and associates and the security of the property.
• Answer radio calls for assistance from guests and associates.
• Initiate and follow-up on investigations of incidents that occur on resort property.
• Patrol property for security and safety issues, and correct or document findings.
• Monitor and review CCTV video for compliance and safety issues.
• Troubleshoot and respond to fire alarms, intrusion alarms and other life safety alarms as needed.
• Assist in maintaining property parking program.
• Assist maintenance team with various handyman functions, as needed.
• Support resort departments and property safety and security programs as needed or directed.
• Assist department manager or security supervisor in maintenance of crisis management plans, safety programs, and other department initiatives.
• Responsible for the disposition and storage of lost and found items including follow up calls to guests regarding lost items.
• Maintain security equipment in operational state.
• Participate in the property electronic key accountability and audits.
• Assist in maintaining fleet vehicle program including servicing and condition of vehicles.
• Conduct all responsibilities in a professional and ethical manner.
• Maintain a consistent, regular attendance record.
• Adhere to performance standards, company policies and procedures, as they relate to the department.

Requirements

• 1+ year of security or law enforcement related background.
• Experience in patrol techniques and crisis management is preferred.
• High school diploma or equivalent education.
• Education and training in the Protective Services Field experience is highly preferred.
• Ability to work 3rd shift.
• State Guard card is preferred.
• Current CPR/AED certification is preferred.
• Must have a valid Driver's License.
• Must be able to communicate effectively with guests, supervisors and associates.
• Stay informed concerning emergency procedures, current projects, security issues, and location of emergency equipment.
• Strong customer focus and customer service skills.
• Experience in the hospitality industry (time share preferred).
• Ability to work well in a diverse team environment.

Nice-to-haves

• Experience in patrol techniques and crisis management.
• Education and training in the Protective Services Field.

Benefits

• Part-time position with flexible hours.
• Hourly wage between $24.00 - $26.35.