GovCIO - Bismarck, ND

posted 3 months ago

Full-time - Entry Level
Remote - Bismarck, ND

About the position

GovCIO is currently hiring for a Security Onboarding Specialist to support clearance accessibility for the Internal Revenue Service. This position will be a fully remote position within the United States with core hours of operations from 8 AM to 5 PM ET. The Security Onboarding Specialist will play a crucial role in coordinating with business and technology teams to initiate and collect required information from new hires to initiate background checks for access to IRS information once cleared. This role requires a strong understanding of computer operations, processes, and workflows, as well as the ability to interact effectively with personnel to solicit onboarding documents and ensure accurate submissions. The responsibilities of the Security Onboarding Specialist include submitting onboarding requests using tools such as Dropbox, Airtable, and SharePoint, and monitoring the establishment of network accounts and requests for government-furnished equipment (GFE, PIV). The specialist will also work with teammates to track onboarding adjudication status, network account requests, and escalate risk issues as necessary. Additionally, the role involves tracking and reporting the status of onboarding and offboarding processes, creating onboarding checklists, and conducting new employee orientation presentations. The Security Onboarding Specialist will support IRS operations by delivering communications regarding operational topics, archiving processes for contract deliverables, and assisting with ad hoc requests to support contract operations analysis and reporting. The position requires the development of concise presentations and visualizations using PowerPoint, as well as maintaining databases and electronic filing systems including MS Teams, SharePoint, and Excel documents. The specialist will also assist in defining and implementing onboarding metrics to support the team and document service requirements for process improvements to enhance the onboarding and offboarding workflow.

Responsibilities

  • Coordinates with business and technology teams to initiate and collect required information from new hires for background checks.
  • Interacts with personnel to solicit onboarding documents and ensures accurate submissions.
  • Submits onboarding requests using tools such as Dropbox, Airtable, and SharePoint.
  • Monitors the establishment of network accounts and requests for government-furnished equipment (GFE, PIV).
  • Tracks and reports the status of onboarding and offboarding processes.
  • Creates onboarding checklists for new employees.
  • Conducts new employee orientation presentations.
  • Submits offboarding requests or relocations in accordance with IRS policies.
  • Delivers communications regarding operational topics such as timesheets and holidays.
  • Supports archiving processes for all contract deliverables.
  • Develops concise presentations and visualizations using PowerPoint.
  • Maintains databases and electronic filing systems including MS Teams, SharePoint, and Excel documents.
  • Assists in defining and implementing onboarding metrics.
  • Documents service requirements for process improvements.

Requirements

  • Bachelor's degree with 2 - 5 years of experience or commensurate experience.
  • Extreme attention to detail to avoid errors and omissions on documents for IRS clearance.
  • Methodical approach to workflow and tasks for efficiency.
  • Analytical thinking skills to determine root causes of problems and create solutions.
  • Effective communication skills, both written and verbal, including technical writing.
  • Proficient in using MS applications such as Teams, SharePoint, Excel, and Outlook.
  • Prior experience in database entry and management.

Nice-to-haves

  • Experience with government agency clearing processes.
  • Experience working with Airtable or other database applications.
  • Advanced organizational skills for tracking and monitoring completion stages.
  • Proven ability to work effectively in a remote setting.
  • Project management skills.

Benefits

  • Competitive salary range of $65,000.00 - $70,000.00 per year.
  • Fully remote work opportunity.
  • Core hours from 8 AM to 5 PM ET.
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