Security Onboarding Specialist (Remote)

$65,000 - $70,000/Yr

GovCIO - Phoenix, AZ

Full-time

Remote - Phoenix, AZ

About the position

GovCIO is currently seeking a Security Onboarding Specialist to facilitate clearance accessibility for the Internal Revenue Service (IRS). This fully remote position is designed for individuals who can effectively coordinate with various business and technology teams to gather necessary information from new hires, ensuring that background checks for IRS information access are initiated promptly once clearance is obtained. The role requires a comprehensive understanding of computer operations, processes, and workflows, as well as the ability to provide functional expertise in identifying, evaluating, and submitting accurate data. In this position, the Security Onboarding Specialist will interact with personnel to solicit onboarding documents and ensure that accurate submissions are made. The specialist will utilize tools such as Dropbox, Airtable, and SharePoint to monitor the establishment of network accounts and request government-furnished equipment (GFE) and Personal Identity Verification (PIV) cards. Collaboration with teammates is essential to track onboarding adjudication status, network account requests, and PIV status, while also escalating any risk issues to the appropriate contacts. The role also involves tracking and reporting the status of onboarding and offboarding processes, including cumulative personnel counts and GFE issue counts, on a recurring basis. The specialist will create onboarding checklists for new employees, conduct orientation presentations, and submit offboarding requests in accordance with IRS policies. Additionally, the specialist will support IRS operations by delivering communications regarding operational topics, archiving contract deliverables, and responding to ad hoc requests for contract operations analysis and reporting. The ability to develop concise presentations and visualizations using PowerPoint is also a key aspect of this role, along with maintaining databases and electronic filing systems. The Security Onboarding Specialist will assist in defining and implementing onboarding metrics to support the team and document service requirements for process improvements to enhance the onboarding and offboarding workflow.

Responsibilities

• Coordinate with business and technology teams to initiate and collect required information from new hires for background checks.
• Provide functional expertise in identifying, evaluating, and submitting accurate data.
• Interact with personnel to solicit onboarding documents and ensure accurate submissions.
• Submit onboarding requests using tools such as Dropbox, Airtable, and SharePoint.
• Monitor the establishment of network accounts and request government-furnished equipment (GFE, PIV).
• Work with teammates to track onboarding adjudication status and escalate risk issues as necessary.
• Track and report the status of onboarding and offboarding processes on a recurring basis.
• Create onboarding checklists for new employees and conduct orientation presentations.
• Submit offboarding requests or relocation of employees and contractors in accordance with IRS policies.
• Support IRS operations by delivering communications regarding operational topics.
• Assist in archiving processes for all contract deliverables and support ad hoc requests for operations analysis and reporting.
• Develop concise presentations and visualizations as needed using PowerPoint.
• Prepare, coordinate, manage, and lead program briefings and reports as needed.
• Maintain databases and electronic filing systems including MS Teams, SharePoint, and Excel documents.
• Assist in defining and implementing onboarding metrics to support the team.
• Document service requirements for process improvements to enhance the onboarding/offboarding workflow.

Requirements

• Bachelor's degree with 2 - 5 years of relevant experience or commensurate experience.
• Extreme attention to detail to avoid errors and omissions on documents for IRS clearance.
• Methodical approach to workflow and tasks for efficiency.
• Analytical thinking skills to determine root causes of problems and create effective solutions.
• Effective communication skills, including technical writing and the ability to translate technical approaches into actionable tasks.
• Proficiency in MS applications such as Teams, SharePoint, Excel, and Outlook.
• Prior experience in database entry and management.

Nice-to-haves

• Experience with government agency clearing processes.
• Experience working with Airtable or other database applications.
• Advanced organizational skills for tracking and monitoring completion stages for all staff.
• Proven ability to work effectively in a remote setting.
• Project management skills.