Security Onboarding Specialist (Remote)

$65,000 - $70,000/Yr

GovCIO - Springfield, IL

Full-time

Remote - Springfield, IL

About the position

GovCIO is currently seeking a Security Onboarding Specialist to support clearance accessibility for the Internal Revenue Service (IRS). This fully remote position allows you to work from anywhere in the United States, with core operational hours from 8 AM to 5 PM ET. The role is crucial in ensuring that new hires are properly onboarded and have the necessary access to IRS information once cleared. As a Security Onboarding Specialist, you will coordinate with various business and technology teams to gather and initiate the required information for background checks, ensuring that all data submitted is accurate and complete. In this position, you will interact with personnel to collect onboarding documents and assist them in submitting accurate documentation. You will utilize tools such as Dropbox, Airtable, and SharePoint to manage onboarding requests, monitor the establishment of network accounts, and request government-furnished equipment (GFE) and Personal Identity Verification (PIV) cards. Additionally, you will work closely with your teammates to track the status of onboarding and offboarding processes, including cumulative personnel counts and GFE issuance. Your responsibilities will also include creating onboarding checklists for new employees, conducting orientation presentations, and submitting offboarding requests in accordance with IRS policies. You will support IRS operations by delivering communications regarding operational topics, maintaining databases, and assisting in defining onboarding metrics to enhance workflow efficiency. The role requires a methodical approach to tasks, extreme attention to detail, and the ability to analyze and improve processes related to onboarding and offboarding workflows.

Responsibilities

• Coordinate with business and technology teams to initiate and collect required information from new hires for background checks.
• Interact with personnel to solicit onboarding documents and ensure accurate submission.
• Submit onboarding requests using tools such as Dropbox, Airtable, and SharePoint.
• Monitor onboarding adjudication status, network account requests, and escalate risk issues as necessary.
• Track and report status of onboarding and offboarding processes on a recurring basis.
• Create onboarding checklists for new employees and conduct orientation presentations.
• Submit offboarding requests or relocation of employees in line with IRS policies.
• Support IRS operations by delivering communications regarding operational topics.
• Assist in defining and implementing onboarding metrics to support the team.
• Document service requirements for process improvements in onboarding/offboarding workflows.

Requirements

• Bachelor's degree with 2 - 5 years of relevant experience or equivalent experience.
• Extreme attention to detail to avoid errors in documents submitted for IRS clearance.
• Methodical approach to workflow and tasks for efficiency.
• Analytical thinking skills to determine root causes of problems and create effective solutions.
• Effective communication skills, including technical writing and the ability to translate technical concepts into actionable tasks.
• Proficiency in MS applications such as Teams, SharePoint, Excel, and Outlook.
• Prior experience in database entry and management.

Nice-to-haves

• Experience with government agency clearing processes.
• Experience working with Airtable or other database applications.
• Advanced organizational skills for tracking and monitoring completion stages.
• Proven ability to work effectively in a remote setting.
• Project management skills.