Security Onboarding Specialist (Remote)

$65,000 - $70,000/Yr

GovCIO - Montpelier, VT

Full-time

Remote - Montpelier, VT

About the position

GovCIO is currently seeking a Security Onboarding Specialist to facilitate clearance accessibility for the Internal Revenue Service (IRS). This fully remote position is designed for individuals who can effectively coordinate with various business and technology teams to gather necessary information from new hires, ensuring that background checks for IRS access are initiated promptly once clearance is obtained. The role requires a comprehensive understanding of computer operations, processes, and workflows, as well as the ability to provide functional expertise in identifying, evaluating, and submitting accurate data. In this position, the Security Onboarding Specialist will interact with personnel to solicit onboarding documents and ensure that accurate submissions are made. The specialist will utilize tools such as Dropbox, Airtable, and SharePoint to monitor the establishment of network accounts and request government-furnished equipment (GFE) and Personal Identity Verification (PIV) cards. Collaboration with teammates is essential to track onboarding adjudication status, network account requests, and PIV status, while also escalating any risk issues to the appropriate contacts. The role also involves tracking and reporting the status of onboarding and offboarding processes, including cumulative personnel counts, GFE issue counts, and PIV card statuses on a recurring basis. The specialist will create onboarding checklists for new employees and conduct orientation presentations. Additionally, the position requires submitting offboarding requests or relocations in accordance with IRS policies and supporting IRS operations by delivering communications regarding operational topics such as timesheets and holiday announcements. The Security Onboarding Specialist will also be responsible for archiving processes for all contract deliverables and supporting ad hoc requests related to contract operations analysis and reporting. Developing concise presentations and visualizations using PowerPoint, managing databases, and implementing onboarding metrics are also key responsibilities. The specialist will document service requirements for process improvements to enhance the onboarding and offboarding workflow, ensuring a smooth transition for new hires and departing employees.

Responsibilities

• Coordinate with business and technology teams to initiate and collect required information from new hires for background checks.
• Provide functional expertise in identifying, evaluating, and submitting accurate data.
• Solicit onboarding documents from personnel and ensure accurate submissions.
• Submit onboarding requests using tools such as Dropbox, Airtable, and SharePoint.
• Monitor the establishment of network accounts and request government furnished equipment (GFE, PIV).
• Track and report the status of onboarding and offboarding processes on a recurring basis.
• Create onboarding checklists for new employees.
• Conduct new employee orientation presentations.
• Submit offboarding requests or relocations in accordance with IRS policies.
• Support IRS operations by delivering communications regarding operational topics.
• Support archiving processes for all contract deliverables.
• Assist in defining and implementing onboarding metrics to support the team.
• Document service requirements for process improvements in onboarding/offboarding workflows.

Requirements

• Bachelor's degree with 2 - 5 years of relevant experience or commensurate experience.
• Extreme attention to detail to avoid errors and omissions on documents for IRS clearance.
• Methodical approach to workflow and tasks for efficiency.
• Analytical thinking skills to determine root causes of problems and create alternative solutions.
• Effective communication skills, including technical writing and the ability to translate technical approaches into actionable tasks.
• Proficiency in MS applications such as Teams, SharePoint, Excel, and Outlook.
• Prior experience in database entry and management.

Nice-to-haves

• Experience with government agency clearing processes.
• Experience working with Airtable or other database applications.
• Advanced organizational skills for tracking and monitoring completion stages.
• Proven ability to work effectively in a remote setting.
• Project management skills.