Security Operation Manager (North Georgia)

$60,000 - $60,000/Yr

Ekg Security - Suwanee, GA

Full-time - Mid Level

Suwanee, GA

Administrative and Support Services

About the position

The Security Operations Manager at EKG Security, Inc. is responsible for overseeing multiple security sites in North Georgia. This role involves direct management of security personnel, ensuring compliance with security policies, and maintaining effective communication with clients and staff. The manager is expected to handle scheduling, training, and incident management while providing excellent customer service and maintaining a professional appearance.

Responsibilities

• Enforcing all security policies and procedures, whether contained in the Post Orders or the Employee Handbook
• Communicating effectively with Security Officers and Site Supervisors
• Managing all information resources for the security team, including updating Post Orders and Standard Operating Procedures
• Preparing and reviewing schedules to ensure coverage at all sites
• Reviewing and approving timekeeping records
• Reviewing incident reports prepared by Security Officers and Site Supervisors
• Assisting in the development and implementation of programs designed to increase the effectiveness of the security team
• Notifying the Operations Manager of personnel issues
• Responding to emergencies such as fires, chemical spills, medical emergencies, bomb threats, or explosions
• Providing customer service following company-established standards and expectations
• Reviewing daily activity reports and guard tracking reports
• Maintaining professional appearance and demeanor and ensuring the security team presents a professional impression to clients and visitors at all times
• Managing on-site training of new Security Officers
• Possessing a complete and thorough working knowledge of all client sites and functions in assigned area

Requirements

• Associate degree (any discipline) preferred but not required
• Ability to pass any State-required training or other qualifications for licensing
• Possess a valid driver's license
• Minimum 2 years of verifiable security experience
• Proficient computer skills including Microsoft Office, Google Apps, HR software, time-entry software, scheduling software, and learning management system software
• Effective oral and written communication skills
• Active listening skills
• Ability to assess and evaluate situations effectively
• Attention to detail
• Manage personnel, including schedules

Nice-to-haves

• Active, Reserve or National Guard service (any branch)
• Auxiliary Police or Police Cadet service
• Meaningful and verifiable work history

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance