Security Operations Coordinator

Chicago Botanic Garden - Glencoe, IL

Full-time - Entry Level

Glencoe, IL

Museums, Historical Sites, and Similar Institutions

About the position

The Security Operations Coordinator at the Chicago Botanic Garden is responsible for maintaining the safety and security of the property, personnel, and collections. This role involves overseeing security staff, managing reports, and collaborating with local law enforcement and emergency response teams to ensure a secure environment for visitors, members, and staff.

Responsibilities

• Provide support for Security department on all three shifts to enforce Garden rules and regulations, ensuring safety of staff, visitors, and property.
• Attend meetings and organize regular schedules of security meetings and in-service trainings.
• Disseminate information to the department and other departments, including distribution of reports and work orders.
• Assist with all Security administration functions including scheduling, training, safety inspections, and performance appraisals.
• Assist with the creation and distribution of employee badges for identification and access control.
• Oversee maintenance and upkeep of Security vehicles.
• Assist in managing departmental and Garden property, including keys, radios, and other equipment, ensuring proper inventory and functionality.
• Maintain working knowledge of the Garden's alarm systems, performing basic troubleshooting and coordinating repairs when necessary.
• Provide information and assistance to visitors, ensuring a positive and safe experience.
• Assume responsibilities of Manager, Security and/or Supervisor, Security in their absence.
• Assist the Manager, Security, and Associate Vice President of Visitor Experience with other duties and projects as directed.
• Perform all duties of the Officer, Security and Senior Officer, Security when necessary.

Requirements

• Minimum one year of Security or Operations experience required.
• High school diploma or equivalent.
• Excellent oral and written communication skills, with the ability to engage effectively with diverse audiences.
• Exceptional organizational skills and the ability to exercise discretion and professionalism when handling sensitive or confidential matters.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to successfully complete First Aid and CPR/AED certification training.
• Valid driver's license insurable by the Garden.
• Flexibility to work overtime as required by the department's operational needs.
• Proficiency in English; additional language skills preferred.

Nice-to-haves

• Previous Security or Operations experience preferred.

Benefits

• Working in a unique and beautiful environment at the Chicago Botanic Garden.
• Opportunities for professional development and training.
• Engagement in a mission-driven organization that values growth, understanding, resilience, and trust.