Security Operations Director

PricewaterhouseCoopers - Atlanta, GA

Full-time - Senior

Atlanta, GA

Professional, Scientific, and Technical Services

About the position

A career in Infrastructure and Property, within Internal Firm Services, will provide you with the opportunity to be a part of developing and managing the PwC operational infrastructure that allows us to support our people and our clients. We focus on all aspects of internal infrastructure services from real estate site selection, facilities management, and physical security to managing relationships with Firm travel partners and event planning. Our Physical Security team is responsible for providing the necessary physical capabilities for the oversight and protection of PwC's facilities, hardware, and people. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to supporting the team to disrupt, improve and evolve ways of working when necessary, arranging and sponsoring appropriate assignments and experiences to help people realize their potential, identifying gaps in the market, and spotting opportunities to create value propositions. You will look for opportunities to scale efficiencies and new ways of working across multiple projects and environments, creating an environment where people and technology thrive together to accomplish more than they could apart. You will also promote and encourage others to value difference when working in diverse teams, drive and take ownership for developing connections that help deliver what is best for our people and stakeholders, and influence and facilitate the creation of long-term relationships which add value to the firm while upholding the firm's code of ethics and business conduct.

Responsibilities

• Lead and oversee all aspects of PwC US Firm's Global Security Operations Center and strategy.
• Develop and implement a comprehensive GSOC strategy aligned with the Firm's objectives and risk profile.
• Manage the strategic direction and growth of the Security Operations Centers, including a staff of seven who monitor and respond to incidents.
• Act as the liaison to the Firm's crisis management leader.
• Provide strategic guidance and direction on security policies, procedures, and industry-leading practices to mitigate risks and enhance security posture.
• Present with cross-functional teams to identify security threats, vulnerabilities, and emerging trends, and develop proactive measures to address them.
• Establish and maintain relationships with external partners, government agencies, and industry stakeholders to stay informed about security threats and regulatory requirements.
• Conduct regular risk assessments and security audits to identify gaps and areas for improvement and develop action plans to address findings.
• Drive continuous improvement initiatives to enhance the effectiveness and efficiency of security operations and processes.
• Develop and deliver training programs and awareness campaigns to educate employees on security risks and promote a culture of security awareness.
• Prepare and present regular reports and updates to senior management on security metrics, incidents, and trends.
• Stay abreast of industry developments, emerging technologies, and best practices in security operations and incorporate them into the Firm's security strategy.

Requirements

• Bachelor's degree in a relevant field (e.g., Security Management, Criminal Justice, International Relations) required; advanced degree preferred.
• Minimum of 8 years of experience in security operations, risk management, or related field.
• Certification(s) Preferred: CPP, PSP, CISSP.
• Demonstrates thought leader-level abilities with a proven record of success directing efforts in security operations.
• Possessing enhanced analytical, problem-solving, and decision-making skills, with the ability to anticipate and mitigate security risks.
• Exhibiting a proven track record of leadership and success in global security operations, risk management, or related field.
• Full proficiency in English and Spanish.

Nice-to-haves

• Experience in leading and managing a team in a fast-paced and dynamic environment.
• Knowledge of geopolitical dynamics and regulatory requirements related to security.