Security Operations Manager

$118,435 - $177,674/Yr

City of Seattle - Seattle, WA

Full-time - Senior

Remote - Seattle, WA

501-1,000 employees

Executive, Legislative, and Other General Government Support

About the position

The City of Seattle is seeking a Security Operations Manager to lead its Security Operations team within the Seattle Information Technology's Security and Infrastructure Division. This role is crucial for guiding cyber defenders in protecting the City's services, data, and systems, ensuring the implementation of effective cybersecurity practices aligned with NIST standards and industry methodologies. The manager will oversee incident detection and response programs, vulnerability management, and strategic cybersecurity initiatives while fostering a diverse and inclusive work environment.

Responsibilities

• Manage and lead ongoing improvements in the citywide incident detection and response program.
• Coordinate SIEM/SOAR operations, forensic investigations, and threat intelligence activities.
• Validate the effectiveness of cybersecurity defenses through exercises and assessments.
• Lead the vulnerability management program with a risk-based approach.
• Adapt Security Operations capabilities in anticipation of City projects and industry shifts.
• Maintain operational relationships with security partners in the City's technology environments.
• Assume incident command during cybersecurity incidents as per response plans.
• Develop cybersecurity strategic roadmaps aligned with Seattle IT goals.
• Advise senior leadership on cybersecurity issues and trends.
• Manage the Security Operations staff, including training and performance assessments.
• Cultivate partnerships with City peers in cybersecurity and related domains.
• Evaluate security vendor relationships for effectiveness and alignment with strategic goals.
• Communicate effectively with all organizational levels.
• Incorporate the City's Race and Social Justice Initiative values into daily work.
• Manage the Security Operations team's annual budget.

Requirements

• Bachelor's degree or equivalent experience in a technology-related field.
• Ten years' experience in information technology, with five in cybersecurity roles.
• Five years of experience leading and mentoring a technical team, with three in cybersecurity.
• Advanced knowledge of attack tactics, networking technologies, and security tools.
• Ability to develop and exercise incident response plans and procedures.
• Understanding of compliance drivers relevant to municipal governments.
• Experience coordinating team budgets.

Nice-to-haves

• Knowledge of technical domains such as servers, identity, cloud, database, and applications.
• CISSP or CISM certification.
• Experience with red/purple/blue teaming and penetration testing.
• Experience leading union-represented staff.
• Experience managing vendor relationships and contracts.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance