Security Operator 3

$50,960 - $50,960/Yr

SpaceX - Vandenberg Air Force Base, CA

Full-time - Mid Level

Vandenberg Air Force Base, CA

Transportation Equipment Manufacturing

About the position

The Security Operator 3 at SpaceX plays a crucial role in ensuring the safety and security of the organization's facilities. This position serves as the first point of contact for employees, customers, vendors, and guests, providing high-quality customer service while implementing security protocols. The Security Operator is responsible for monitoring site activities, coordinating with security leadership, and maintaining effective communication with various stakeholders to ensure a secure environment.

Responsibilities

• Responsible for tracking special events and visits
• Provide high quality customer service to employees, contractors, and visitors
• Interface with high-level internal and external stakeholders
• Ensure thorough knowledge and effective implementation of all access control, escort, and tour protocols and procedures for employees, customers, vendors, and guests at SpaceX facilities
• Coordinate with Security leadership and the SpaceX Protective Operations Center (SPOC) as necessary to initiate timely and effective notifications and response measures for incidents or emergencies
• Assist emergency response personnel dispatched to a SpaceX site
• Monitor site surveillance camera system
• Prepare clear and concise written incident reports
• Report maintenance, facility, and technology issues and alarms
• Build collaborative working relationships with other SpaceX departments or teams regarding day-to-day security operations, as well as special events or emergency situations
• Oversee the implementation of multiple projects without direct supervision

Requirements

• Bachelor's degree
• 5+ years of experience working in a customer service or facility security related role

Nice-to-haves

• Ability to navigate complex support needs, and build solid relationships with internal stakeholders
• Strong customer service and relationship/team-building skills
• Exceptional communication skills both oral and written
• Ability to de-escalate disputes and/or conflict(s)
• Impeccable character and integrity
• Prior military, law enforcement, or security-related experience
• Active First Aid/CPR/AED certifications
• Experience with Microsoft Windows and Microsoft Office, including Word, Excel, PowerPoint, and Outlook

Benefits

• Stock options
• Paid parental leave
• Employee stock purchase plan
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance