Security Shift Supervisor Armed - W Little York

$37,440 - $37,440/Yr

Allied Universal - Houston, TX

Full-time - Mid Level

Houston, TX

Administrative and Support Services

About the position

The Armed Security Shift Supervisor at Allied Universal® is responsible for supervising and coordinating quality security services during a specific shift at an assigned customer site. This role acts as a liaison between the site supervisor, Account Manager, and professional security officers, ensuring effective communication and service delivery. The supervisor will provide coaching, recognition, and discipline to staff while maintaining a focus on exceptional customer service and safety protocols.

Responsibilities

• Supervise and coordinate the delivery of quality security services on a specific shift.
• Act as a liaison between site supervisor, Account Manager, and professional security officers.
• Provide coaching, recognition, and discipline to staff on assigned shift.
• Communicate staffing needs to Account Manager or Operations Manager.
• Ensure officers receive appropriate training and develop their technical and professional skills.
• Administer Job Safety Analyses (JSA) and safety programs for assigned shift.
• Assist in managing uniforms, equipment, supplies, and vehicles at the account.
• Handle crisis situations calmly and efficiently at the client site.

Requirements

• Must be at least 21 years of age with a high school diploma or equivalent.
• 2+ years of security experience required.
• Effective written and oral communication skills.
• Ability to deal with all levels of personnel and the general public professionally.
• Intermediate computer skills to operate wireless technology at client sites.
• Ability to lift or carry up to 40 pounds occasionally.
• Ability to stand or walk for long periods on various surfaces.

Nice-to-haves

• Experience in crisis management and conflict resolution.
• Knowledge of safety and security protocols.

Benefits

• Medical, dental, and vision coverage for full-time employees.
• Life insurance.
• 401k retirement plan.
• Employee assistance programs.
• Company discounts and perks.
• Paid orientation.