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Allied Universal - Albuquerque, NM

posted about 2 months ago

Full-time - Entry Level
Albuquerque, NM
Administrative and Support Services

About the position

The Professional Security Shift Supervisor at Allied Universal is responsible for supervising and coordinating quality security services during a specific shift at an assigned customer site. This role acts as a liaison between the site supervisor, Account Manager/Field Operations Manager, and security officers, ensuring effective communication and service delivery.

Responsibilities

  • Supervise staff on assigned shift, providing coaching, recognition, and discipline within approved empowerment range.
  • Act as a liaison between site supervisor, Account Manager/Field Operations Manager, and professional security officers.
  • Prepare written reports and logs in neat, legible handwriting.
  • Handle both common and crisis situations at the client site calmly and efficiently.
  • Display exceptional customer service and communication skills.

Requirements

  • At least 18 years of age.
  • Possess a high school diploma or equivalent, or 5 years verifiable experience.
  • Effective written and oral communication and interpersonal skills.
  • Ability to use initiative and independent judgment within established guidelines.
  • Intermediate computer skills to utilize innovative, wireless technology at client specific sites.
  • Valid Driver's License with at least one year of driving experience (if applicable).
  • Ability to lift or carry up to 40 pounds occasionally.
  • Ability to stand or walk on various surfaces for long periods of time.

Nice-to-haves

  • Experience in a supervisory role within the security industry.
  • Knowledge of security operations and procedures.

Benefits

  • Medical, dental, and vision coverage.
  • Life insurance.
  • Retirement plan.
  • Employee assistance programs.
  • Company discounts and perks.
  • Paid training.
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