Allied Universal - Thomson, GA

posted 23 days ago

Full-time - Entry Level
Thomson, GA
Administrative and Support Services

About the position

The Security Site Supervisor - Unarmed position at Allied Universal involves supervising and coordinating security services for assigned customers. This role acts as a liaison between customers, operation managers, and security officers, ensuring quality service delivery and adherence to company policies. The position offers opportunities for career advancement and is part of a dynamic and inclusive workplace.

Responsibilities

  • Supervise and coordinate the delivery of quality services to assigned customers.
  • Act as a liaison between customers, operation managers, and security officers.
  • Provide coaching, recognition, and discipline to site staff within approved empowerment range.
  • Enforce contract standards and administer site safety programs.
  • Handle crisis situations calmly and efficiently at the client site.
  • Utilize scheduling and billing software to produce necessary reports for effective business management.
  • Display exceptional customer service and communication skills.
  • Ensure compliance with licensing requirements as per state and local laws.

Requirements

  • 1+ years of security, law enforcement, or military experience.
  • Must be at least 21 years of age with a high school diploma or equivalent.
  • Effective written and oral communication skills.
  • Intermediate computer skills to operate innovative, wireless technology.
  • Ability to handle crisis situations calmly and efficiently.
  • Ability to lift or carry up to 40 pounds occasionally.
  • Ability to stand or walk on various surfaces for long periods.

Nice-to-haves

  • Experience in customer service roles.
  • Knowledge of security protocols and procedures.

Benefits

  • Medical, dental, and vision coverage.
  • Life insurance.
  • Retirement plan.
  • Employee assistance programs.
  • Company discounts and perks.
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