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Security Site Supervisor - Unarmed
Allied Universal - Wilmington, IL
posted 2 months ago
About the position
The Security Site Supervisor at Allied Universal is responsible for supervising and coordinating the delivery of quality security services to assigned customers. This role acts as a liaison between customers, Operation Managers, and security officers, ensuring effective communication and service delivery. The position involves coaching, recognition, and discipline of site staff within an approved empowerment range, while also enforcing contract standards and site safety programs.
Responsibilities
- Supervise and coordinate the delivery of quality services to assigned customers.
- Act as a liaison between customers, Operation Managers, and security officers.
- Supervise site staff and provide coaching, recognition, and discipline.
- Enforce contract standards and administer site safety programs.
- Handle crisis situations calmly and efficiently at the client site.
- Utilize scheduling and billing software to produce necessary reports for effective business management.
- Display exceptional customer service and communication skills.
Requirements
- Must be at least 21 years of age with a high school diploma or equivalent.
- Possess effective written and oral communication and interpersonal skills.
- Ability to deal with all levels of personnel and the general public in a professional manner.
- Licensing requirements may be subject to state and/or local laws and regulations.
- Must successfully complete a background investigation and drug screen as a condition of employment.
- Intermediate computer skills to operate innovative, wireless technology at client-specific sites.
- Ability to handle crisis situations calmly and efficiently.
Nice-to-haves
- Experience in security or supervisory roles is preferred.
Benefits
- Medical, dental, and vision coverage.
- Life insurance.
- Retirement plan.
- Employee assistance programs.
- Company discounts and perks.
