Allied Universal - Winchester, VA

posted 23 days ago

Full-time - Entry Level
Winchester, VA
Administrative and Support Services

About the position

The Security Site Supervisor at Allied Universal is responsible for supervising and coordinating the delivery of quality security services to assigned customers. This role acts as a liaison between customers, Operation Managers, and security officers, ensuring effective communication and service delivery. The supervisor will also provide coaching, recognition, and discipline to site staff within an approved empowerment range, contributing to a dynamic and inclusive workplace culture.

Responsibilities

  • Supervise and coordinate the delivery of quality services to assigned customers.
  • Act as a liaison between customers, Operation Managers, and security officers.
  • Provide coaching, recognition, and discipline to site staff within approved empowerment range.
  • Enforce contract standards and administer site safety programs.
  • Handle crisis situations calmly and efficiently at the client site.
  • Utilize scheduling and billing software to produce necessary reports for effective business management.
  • Display exceptional customer service and communication skills.
  • Ensure compliance with licensing requirements as per state and local laws.

Requirements

  • Be at least 21 years of age with a high school diploma or equivalent.
  • Possess effective written and oral communication and interpersonal skills.
  • Display exceptional customer service skills.
  • Have intermediate computer skills to operate innovative, wireless technology.
  • Ability to handle crisis situations calmly and efficiently.
  • Capable of lifting or carrying up to 40 pounds occasionally.
  • Ability to stand or walk on various surfaces for long periods of time.

Nice-to-haves

  • Previous security experience preferred.
  • Ability to work in various environments such as cold weather, rain/snow, or heat.

Benefits

  • Medical, dental, and vision coverage.
  • Life insurance.
  • Retirement plan.
  • Employee assistance programs.
  • Company discounts and perks.
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