Shaggy's on the Rez - Brandon, MS

posted about 2 months ago

Full-time - Entry Level
Brandon, MS

About the position

We are seeking highly motivated and enthusiastic servers to join our team at Shaggy's on the Rez, a waterfront dining destination that offers exceptional culinary experiences. As a server, you will be responsible for delivering world-class hospitality and creating memorable dining experiences for our guests. This role requires advanced salesmanship and a deep knowledge of the menu to guide guests in their dining choices.

Responsibilities

  • Deliver personalized, attentive service while ensuring all guests feel welcome and valued.
  • Provide expert knowledge of the menu, including ingredients, preparation methods, and beverage pairings.
  • Use advanced salesmanship to sell the experience, not just take orders—help guests discover and choose dishes that align with their tastes and preferences.
  • Engage guests by offering suggestions for courses, drinks, and enhancements that will elevate their dining experience.
  • Maintain an in-depth knowledge of daily specials, seasonal offerings, and unique menu features.
  • Efficiently manage a section of tables, ensuring seamless service from greeting to farewell.
  • Ensure that the restaurant and waterfront areas are clean, organized, and visually appealing.
  • Collaborate with kitchen staff, bartenders, and management to ensure timely and accurate food and beverage delivery.
  • Handle guest inquiries, complaints, and special requests with grace and professionalism.
  • Uphold all health, safety, and sanitation standards.

Requirements

  • Minimum of 2 years of serving experience in a successful casual or upscale restaurant.
  • Strong communication and interpersonal skills with a passion for hospitality.
  • Proven ability to upsell and guide guests through a curated dining experience.
  • Extensive knowledge of food, wine, and beverage pairings.
  • Ability to thrive in a fast-paced environment while maintaining a positive and professional demeanor.
  • Availability to work flexible hours, including evenings, weekends, and holidays.

Nice-to-haves

  • Familiarity with waterfront settings or resort environments is a plus.

Benefits

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Vision insurance
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