Self Storage Facility Manager

$37,440 - $47,840/Yr

Unclassified - Fort Mill, SC

Part-time - Mid Level

Fort Mill, SC

About the position

Storage Butler is a self-storage facility located in Fort Mill, SC, dedicated to providing top-notch self-storage solutions for our customers. Our state-of-the-art facilities offer secure, clean, and accessible storage options for a variety of needs. We are seeking a motivated and detail-oriented individual to join our team as a Self Storage Facility Manager. The ideal candidate will be responsible for overseeing the daily operations of the storage facility, ensuring that all aspects of the business run smoothly and efficiently. This includes managing customer service, facility maintenance, operational management, sales and marketing, security, and financial oversight. As a Self Storage Facility Manager, you will provide exceptional customer service to current and prospective tenants, addressing inquiries, resolving issues, and processing rentals and payments. You will oversee the upkeep and cleanliness of the storage units, office space, and common areas, coordinating repairs and maintenance with vendors and contractors. Additionally, you will handle administrative tasks such as managing rental agreements, maintaining inventory, and preparing reports, ensuring compliance with company policies and local regulations. Promoting the facility's services and special offers to attract new customers will also be a key responsibility. You will conduct tours and explain rental terms to potential tenants, monitor security systems, and ensure that all safety protocols are followed. Financial oversight will include managing the facility's budget, tracking expenses and revenues, and preparing financial reports to ensure that the facility operates within budgetary guidelines. The work environment is modern and includes a kitchen, providing a comfortable setting for our team. We are looking for someone who is not only skilled in management but also possesses strong customer service abilities and can handle various situations with professionalism.

Responsibilities

• Provide exceptional customer service to current and prospective tenants.
• Address inquiries, resolve issues, and process rentals and payments.
• Oversee the upkeep and cleanliness of the storage units, office space, and common areas.
• Coordinate repairs and maintenance with vendors and contractors.
• Handle administrative tasks such as managing rental agreements, maintaining inventory, and preparing reports.
• Ensure compliance with company policies and local regulations.
• Promote the facility's services and special offers to attract new customers.
• Conduct tours and explain rental terms to potential tenants.
• Monitor the security systems and ensure that all safety protocols are followed.
• Manage the facility's budget, including tracking expenses and revenues.
• Prepare financial reports and ensure that the facility operates within budgetary guidelines.

Requirements

• High school diploma or equivalent; associate's or bachelor's degree in business management or a related field is a plus.
• Proven experience in a management role, preferably in the self-storage or property management industry.
• Strong customer service skills and the ability to handle various situations with professionalism.
• Excellent organizational and multitasking abilities.
• Basic knowledge of financial management and budgeting.
• Proficiency in computer applications, including Microsoft Office and facility management software.
• Ability to work flexible hours, including weekends and holidays if needed.

Nice-to-haves

• Experience in inventory control and administrative tasks.
• Familiarity with facility management software.

Benefits

• Employee discount
• Paid time off