Macy's - Houston, TX
posted 15 days ago
The Selling and Support Captain at Macy's is a pivotal role focused on enhancing customer satisfaction and driving brand loyalty. This position involves leading colleagues in delivering exceptional service, executing merchandising tasks, and supporting promotional initiatives. The Captain acts as a role model and advocate for customers, ensuring a high-quality shopping experience while also providing feedback to improve store processes. Opportunities for advancement include roles such as Personal Stylist or Sales and Customer Experience Manager.