Selling Associate-Citrus Plaza

About the position

Victoria's Secret & Co. is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. The Selling Associate drives sales and provides exceptional customer service, while engaging customers and exhibiting an elevated level of product knowledge and expertise.

Responsibilities

• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converts returns, offers and other promotions into larger sales
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and 'go-backs'
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
• Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
• Executes floorset proficiently and understands and adheres to brand standards
• Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
• Maintains a focus on bras as the premier product differentiator, to build loyalty and support our 'Best at Bras' culture
• Prepares for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
• Takes initiative to recover and replenish merchandise, so it is available to sell
• Understands and adheres to visual merchandising brand standards
• Assists in housekeeping of sales floor and communicates maintenance issues
• Keeps an awareness of, and builds personal capability in, loss prevention
• Reinforces store strategy to reduce shrink
• Supports all activities related to providing a safe working environment
• Understands and demonstrates Company values
• Builds loyalty through our Rewards Program

Requirements

• Exhibits an authentic desire to exceed the customer's expectations
• Proven ability to meet or exceed goals preferred
• Demonstrates a sense of urgency
• Has a healthy, competitive spirit, while maintaining a team focus
• Is resilient and bounces back quickly from setbacks
• Pursues opportunities to take on more responsibility
• Seeks out coaching from leaders and peers to improve productivity; leads own learning
• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Benefits

• 40% Associate Discount
• Free Mental Health (EAP) benefits for you and those who live with you
• Free Product
• Flexible Schedule
• Competitive Pay