Selling Associate-Southpark PINK

$22,880 - $28,600/Yr

Victoria's Secret - Strongsville, OH

Part-time - Entry Level

Strongsville, OH

10,001+ employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Selling Associate at Victoria's Secret & Co. is responsible for driving sales and providing exceptional customer service. This role involves engaging with customers, demonstrating product knowledge, and ensuring a positive shopping experience. The associate will work in various capacities including sales, cash wrap, processing, and replenishment, all while adhering to brand standards and contributing to a team-focused environment.

Responsibilities

• Drives store sales and growth by personally selling to customers.
• Proactively engages with customers, reads cues and responds effectively.
• Provides customers with the perfect bra fit by asking effective questions.
• Converts returns, offers, and other promotions into larger sales.
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale.
• Reinforces customer buying decisions at checkout and encourages purchase of additional items.
• Recovers cash wrap selling zone and 'go-backs'.
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards.
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase.
• Assists with other projects as needed including markdowns, re-tickets, and the mark out of stock process.
• Executes floorset proficiently and understands and adheres to brand standards.
• Assists with maintenance of back room and under stock to enable efficient replenishment.
• Maintains awareness of all sales, promotions, and applicable ringing procedures.
• Takes initiative to recover and replenish merchandise, so it is available to sell.
• Understands and adheres to visual merchandising brand standards.
• Assists in housekeeping of sales floor and communicates maintenance issues.
• Keeps an awareness of, and builds personal capability in, loss prevention.
• Reinforces store strategy to reduce shrink.
• Supports all activities related to providing a safe working environment.

Requirements

• Exhibits an authentic desire to exceed the customer's expectations.
• Proven ability to meet or exceed goals preferred.
• Demonstrates a sense of urgency.
• Has a healthy, competitive spirit, while maintaining a team focus.
• Is resilient and bounces back quickly from setbacks.
• Pursues opportunities to take on more responsibility.
• Seeks out coaching from leaders and peers to improve productivity; leads own learning.
• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours.

Benefits

• Employee assistance program
• Flexible schedule
• 40% Associate Discount
• Free Mental Health (EAP) benefits for you and those who live with you
• Free Product
• Competitive Pay