Senate Operations Coordinator

$42,994 - $50,003/Yr

Syracuse University - Syracuse, NY

Full-time - Mid Level

Syracuse, NY

Educational Services

About the position

The Senate Operations Coordinator at Syracuse University provides essential technical support to the University Senate and the Office of the Registrar. This role involves dual reporting to the Manager of University Senate Affairs and the Assistant Registrar for Academic Scheduling. The coordinator is responsible for managing curriculum-related rules and regulations, conducting research, and resolving issues related to course scheduling and setup. Additionally, the position includes updating course information in the Student Information System (SIS) and the online course catalog, as well as assisting with academic event scheduling and grading inquiries.

Responsibilities

• Process day, time, room (DTR) requests for ten schools/colleges.
• Schedule final exams for all schools and colleges.
• Assist in Course/Class Scheduling training sessions.
• Mitigate and investigate enrollment errors.
• Respond to grading inquiries and errors.
• Work with Campus Planning, Design, and Construction (CPDC) to update classrooms and resources.
• Move classes and events during emergency situations.
• Work with Associate Provost for Academic Programs and University Registrar on exception requests for class scheduling.
• Respond to Orange Tracker Tickets regarding course/class setup and Enrollment Restrictive Group inquiries.
• Utilize Data Insights (Tableau) for course/class setup, provide information to academic coordinators.
• Meet weekly with Functional Business Analysts, Assistant and Associate Registrars, and University Registrar for 25Live Pro technology updates and review.
• Schedule Academic Events, assign classes, and run reporting in 25Live Pro as needed.
• Review new, revised, or inactivated courses in the PeopleSoft system, as well as the online catalog system and make systematic updates where applicable.
• Review and process all Academic Rules, Other Programs and General Information updates for the Syracuse University's course catalogs annually.
• Review Syracuse Course Catalog PDF, including content and formatting according to currently approved curriculum and prescribed guidelines of the annual University catalog PDF to meet Syracuse University standards.
• Provide technical support and system information to the Senate Committee on Curriculum & Instruction regarding PeopleSoft course data and course/class setup.
• Research and resolve issues involving course data and/or course/class setup within the PeopleSoft system.
• Act as point of contact resource for school/college administrator inquiries regarding course/class set up and general curriculum rules and procedures.
• Provide course curriculum system training as needed.
• Assist with preparation of University Senate records, reports, and online resources as needed.
• Act as back up to the Manager, University Senate Affairs, and the Assistant Registrar for Academic Scheduling in their absences.

Requirements

• Bachelor's degree or a comparable combination of education and three plus years of experience.
• Knowledge of PeopleSoft Tools is a must.
• Experience with Tableau is preferred.

Nice-to-haves

• Knowledge of Data Insights is a plus.