Concord Hospitality - Milwaukee, WI
posted 3 days ago
About the position
At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood. Renaissance Milwaukee West, a premium distinctive hotel is seeking an experienced, energized, and curious minded Senior Account Executive (Business Development) with a passion to serve others! The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today.
Responsibilities
- Provides the highest quality of customer service at all times (leading by example and professionally representing Concord Hospitality and hotel brand).
- Acts strategically in sourcing and obtaining new business for Renaissance Milwaukee West Hotel; passes leads to property Sales Managers.
- Assists in the development of new business through research, obtaining accounts from competition, and/or lateral development of existing accounts.
- Assists Director of Sales & Marketing with analyzing business and making sound booking decisions.
- Assists with property marketing plans by gathering historical and competitive data; sets goals and action plans.
- Entertains and maintains close relations with major accounts to develop positive rapport and ensure repeat business.
- Compiles and interprets various reports as needed (e.g. period end, weekly reports). Monitors and analyzes trends; anticipates and proactively changes or adapts selling strategies, as needed.
- Creates awareness in the market of the hotel's advertising programs.
- Communicates proactively with Sales Department, General Manager, and various teams as needed regarding progress of clients and selling strategy; ensures proper follow up and implementation after business is turned over to Sales Managers.
- Works closely with Revenue Manager to ensure selling strategies and trends are understood and adhered to (and revenue is maximized).
- Attends brand training as well as other meetings requested by the Director of Sales & Marketing.
- Accommodates guest special requests whenever possible.
- Carries out any reasonable request by Management that you are capable of performing.
- Remain current and knowledgeable of property's occupancy, average rate, and REVPAR goals.
- Supports Sales Department with projects and initiatives, as needed.
- Complies with company policies and procedures.
Requirements
- Proven success generating new business in a full-service hotel Sales position.
- Knowledge of hotel's and local market's competitive set (to maintain proper positioning and awareness, as well as to enhance referral opportunities).
- Ability to work remotely and travel frequently (generally within Greater Midwest: Wisconsin, Illinois, Minnesota, Michigan).
- Ability to work from the property (Wauwatosa, Wisconsin) approximately once per week (and as needed).
Benefits
- Competitive Pay
- Same-Day Pay Option
- 3 Weeks Paid Time Off Annually - Begin Accruing Immediately!
- 7 Paid Holidays
- Hotel and Travel Discounts Worldwide
- Exclusive discounts on concert tickets, theme park passes, rental cars, and more
- Verizon wireless discount
- 401(k) with company contribution - free money!
- Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs (eligible after 7 days of employment)
- Flexible Spending Account
- Group life insurance (provided by the company)
- Short-term disability insurance (provided by the company)
- Voluntary supplemental life insurance and long-term disability insurance
- Personal and professional developmental opportunities; classroom training, online training, and educational assistance program
