Senior Account Executive, Client Services (Airline Client)

Cmgrp - Stamford, CT

Full-time - Entry Level

Stamford, CT

Professional, Scientific, and Technical Services

About the position

The Senior Account Executive (SAE) in Client Services will lead Octagon's client business and manage day-to-day client programs, specifically for a major airline client. This role requires a passionate individual with a strong background in sports and entertainment, who can effectively communicate and manage relationships with partners and clients. The position offers flexibility in work location, with a preference for candidates who can work in a hybrid model, and involves supporting various tasks throughout the year while maintaining a focus on client satisfaction and program success.

Responsibilities

• Serve as a reliable agency contact for client sponsorship team and internal cross functional client teams
• Day-to-day support of regional based sports properties and talent relationships
• Day-to-day contact within Delta for regional sports based initiatives
• Manage and participate in weekly status meetings by crafting agendas, driving the discussion, and providing recap summaries
• Consistently stay up-to-date with the travel industry and the sports world
• Maintain and grow key relationships with property partners and vendors
• Prepare program documentation and wrap-up reports including results tracking for season and key events
• Assist in asset management (i.e., audit compliance, ticket allocations, and financial tracking)
• Support budget tracking and timely reporting
• Support other team and account wide activations

Requirements

• 2+ years of experience in entertainment, sports sponsorship, or event marketing industries
• Strong understanding of the sports sponsorship space
• Experience in creating exceptional integrated marketing programming
• Exceptional organizational skills and ability to prioritize multiple tasks
• Strong self-starter with excellent team dynamics
• Demonstrated ability to work as part of a team and solve problems effectively
• Strong interpersonal and communication skills (both oral and written)
• Proficiency with Microsoft Office Software (PowerPoint, Excel, Word)
• Flexibility and willingness to travel domestically and work weekends or holidays as needed

Nice-to-haves

• Property management experience
• Confidence serving in a customer service capacity
• Capacity to become knowledgeable on the client's industry, brand, and product offering
• Collaborative nature with a positive demeanor

Benefits

• Unlimited PTO policy
• Competitive medical/dental/vision insurance plans
• Pet Insurance
• Generous Family and Parental Leave Policy (12 weeks)
• 401K program with company match
• Employee Stock Purchase Plan (ESPP)
• Pretax Transportation/Commuter Benefits
• Dedicated Mental Health resources
• Discount portal for everyday goods and services
• Employee Resource Groups and inclusive diversity programming
• Personal Development programs