Senior Account Executive, Client Services (Airline Client)

Cmgrp - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

Professional, Scientific, and Technical Services

About the position

The Senior Account Executive (SAE) in Client Services will lead Octagon's client business and manage day-to-day client programs, specifically for a major airline client. This role requires a passionate individual with a minimum of two years of partnership experience, exceptional organizational skills, and the ability to work flexible hours across multiple time zones. The SAE will support the client in various tasks, maintain key relationships, and assist in managing hospitality and ticketing assets.

Responsibilities

• Serve as a reliable agency contact for the client sponsorship team and internal cross-functional client teams.
• Provide day-to-day support of regional-based sports properties and talent relationships.
• Act as the primary contact within Delta for regional sports-based initiatives.
• Manage and participate in weekly status meetings by crafting agendas, driving discussions, and providing recap summaries.
• Stay up-to-date with the travel industry and the sports world.
• Maintain and grow key relationships with property partners and vendors.
• Prepare program documentation and wrap-up reports including results tracking for the season and key events.
• Assist in asset management including audit compliance, ticket allocations, and financial tracking.
• Support budget tracking and timely reporting.
• Assist with other team and account-wide activations.

Requirements

• 2+ years of experience in entertainment, sports sponsorship, or event marketing industries.
• Strong understanding of the sports sponsorship space.
• Experience in creating exceptional integrated marketing programming.
• Exceptional proficiency with Microsoft Office Software (PowerPoint, Excel, Word).
• Strong interpersonal and communication skills (oral and written).
• Demonstrated ability to work as part of a team and solve problems effectively and independently.
• Strong self-starter with excellent team dynamics and proactive attitude.

Nice-to-haves

• Property management experience is a strong plus.
• Confidence serving in a customer service capacity.
• Flexibility and willingness to travel domestically and work weekends or holidays as needed.

Benefits

• Unlimited PTO policy
• Competitive medical/dental/vision insurance plans with FSA/HSA options
• Pet Insurance
• Generous Family and Parental Leave Policy (12 weeks)
• Access to 401K program with company match
• Employee Stock Purchase Plan (ESPP)
• Pretax Transportation/Commuter Benefits
• Dedicated Mental Health resources
• Discount portal for everyday goods and services
• Employee Resource Groups and inclusive diversity programming
• Personal Development programs