Senior Account Manager - ISR

Hub International - Lynnfield, MA

Full-time - Mid Level

Remote - Lynnfield, MA

Insurance Carriers and Related Activities

About the position

The Senior Account Manager - ISR is responsible for servicing assigned commercial lines accounts, particularly focusing on marine insurance. This role involves account development, maintaining client relationships, and ensuring service needs are met while adhering to company policies and procedures.

Responsibilities

• Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients.
• Develop and maintain relationships with clients to ensure that all service needs are met.
• Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.
• Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage.
• Prepare client proposals based on client's needs, rates and coverages.
• Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms.
• Maintain the accuracy of data in the agency management system.
• May handle collections of premiums due.
• Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
• Keep informed of changes and trends within the industry for the purpose of anticipating and responding to profit objectives.
• Other responsibilities as assigned by Manager.

Requirements

• Five years' experience in commercial insurance.
• Thorough knowledge of commercial lines coverages and markets.
• Producer's license.
• Experience with Microsoft Office products.
• Excellent organizational, interpersonal, communication skills and ability to work in a team environment.
• Ability to work independently and in a collaborative team.
• Strong attention to detail.
• Customer focused.