Senior Account Manager (PK3-182433133)

Creative Circle - New York, NY

Full-time - Mid Level

New York, NY

Administrative and Support Services

About the position

The Senior Account Manager at Creative Circle, LLC is responsible for leading the management of a group of B2B accounts, ensuring the development and profitability of each account while actively seeking new business opportunities. This role requires a strong focus on project management, client communication, and mentoring junior account managers, all within a collaborative team environment.

Responsibilities

• Lead the day-to-day management of a group of accounts/clients.
• Oversee the development of each account and increase the volume of work when appropriate.
• Spot and develop opportunities with clients, turning projects into accounts.
• Actively seek new business opportunities, especially from current accounts.
• Take an active role in new business, seeking new opportunities and bringing them to the attention of the senior team.
• Manage project elements including estimating, scheduling, budget management, and invoicing.
• Ensure each project is delivered profitably to help grow the business.
• Manage production elements of large projects and campaigns, liaising with multiple teams and suppliers.
• Support ongoing business development activity, including management of pitches and credential meetings.
• Understand project spending to provide accurate feedback for sales reporting.
• Mentor and manage account managers, helping them develop their skills.

Requirements

• Exceptional communication skills, both internally and client-facing.
• Clear reporting skills with the ability to escalate issues appropriately.
• Strong negotiation skills, knowing when to push back.
• Superb time management skills with the ability to prioritize effectively.
• Ability to work at high speed and intensity while maintaining attention to detail.
• Financial competence and confidence in tracking sales positions.

Benefits

• 401(k) matching up to 4% of compensation based on employee contributions.
• 10 personal vacation days per calendar year.
• Health insurance after a 3-month probation period.