MetLife - New York, NY
posted about 2 months ago
Full-time - Senior
New York, NY
Insurance Carriers and Related Activities
About the position
The Senior Account Manager for PRT Client Services at MetLife is responsible for managing and nurturing client relationships, ensuring client satisfaction, and driving business growth. This role involves strategic planning, coordination of services, and collaboration with internal teams to deliver exceptional service to clients in the PRT (Pension Risk Transfer) sector.
Responsibilities
- Manage and develop relationships with key clients in the PRT sector.
- Ensure client satisfaction by addressing inquiries and resolving issues promptly.
- Collaborate with internal teams to deliver tailored solutions for clients.
- Conduct regular reviews and assessments of client accounts to identify growth opportunities.
- Prepare and present reports on account performance and client feedback.
Requirements
- Bachelor's degree in Business, Finance, or a related field.
- 5+ years of experience in account management or client services, preferably in the financial services industry.
- Strong communication and interpersonal skills to build relationships with clients.
- Proven ability to manage multiple accounts and projects simultaneously.
- Analytical skills to assess client needs and develop appropriate solutions.
Nice-to-haves
- Experience in Pension Risk Transfer or related financial services.
- Knowledge of regulatory requirements in the financial services industry.
- Project management certification or experience.
Benefits
- Health insurance coverage
- 401(k) retirement savings plan
- Paid time off and holidays
- Professional development opportunities
- Flexible work arrangements
