Senior Account Manager

$66,330 - $145,860/Yr

CVS Health - Blue Bell, PA

Full-time - Mid Level

Blue Bell, PA

Health and Personal Care Retailers

About the position

The Senior Account Manager at CVS Health is responsible for implementing processes for sales, account management, and business retention operations for organizational products and services. This role involves designing systems to execute Account Management strategies for complex accounts, ensuring profitable growth and cross-selling objectives, and managing member growth and retention.

Responsibilities

• Establishes and implements programs and innovative initiatives for the organization to advance Account Management initiatives.
• Forecasts changes within the Account Management industry, conducts business impact assessments, and develops modification strategies using process improvement methodologies.
• Ensures appropriate margins and customer/membership retention targets are achieved through the renewal process.
• Coaches clients on addressing regulatory issues and health care trends that may impact client benefit program strategy.
• Determines market capitalization opportunities to drive competitive advantage.
• Constructs complex financial decision recommendations.
• Coaches more junior colleagues in techniques, processes, and responsibilities.

Requirements

• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Bachelor's degree preferred/specialized training/relevant professional qualification.

Benefits

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Employee Stock Purchase Plan
• Fully-paid term life insurance
• Short-term and long-term disability benefits
• Well-being programs
• Education assistance
• Free development courses
• CVS store discount
• Discount programs with participating partners
• Paid Time Off (PTO)
• Paid holidays throughout the calendar year