HD Supply - Jacksonville, FL
posted 2 months ago
The Senior Accounts Receivable Associate is responsible for maintaining accurate accounts receivable records through detailed research and calculation. This includes managing cash receipts, claims, overdue invoices, interest charges, refunds, and related items. The role requires maintaining vendor compliance and ensuring acceptable customer service levels. The associate will compute and record interest charges and refunds, prepare account statements, and perform data verification audits to ensure compliance with company policies and practices. In addition to these responsibilities, the associate will perform entry, verification, and research of data within departmental systems, supporting customer requests for special billing services. They will coordinate with service centers regarding missing COD checks, research unapplied payments, notify customers, and process refund/application requests. The role also involves performing data verification audits on offshore processes for accuracy and quality, working closely with the offshore team to address errors and clarifications. The Senior Accounts Receivable Associate will work with banks to obtain data for processing customer payments, handle payments received due to insufficient funds, and manage the return of erroneous funds. They will utilize the general ledger for intersystem transfers and miscellaneous payments, assisting in the completion of all work for statement and month-end close to meet service level agreements. The associate will also act as a liaison to management to assess current processes and suggest improvements, assist in training associates, and perform other duties as assigned.