Senior Accounts Receivable Specialist

$43,742 - $67,600/Yr

McKinstry - Seattle, WA

Full-time - Mid Level

Seattle, WA

Specialty Trade Contractors

About the position

McKinstry is seeking a Senior Accounts Receivable Specialist to join our Finance and Accounting division. This role is pivotal in managing collections and processing payments, ensuring that all financial transactions are handled accurately and efficiently. The Senior Accounts Receivable Specialist will be responsible for the timely application of payments received through various channels, including lockbox, ACH, live checks, and credit cards. This position requires a high level of attention to detail, as the specialist will also process adjustments and refund check requests, handle confidential information, and manage collections on outstanding accounts receivable balances. In addition to collections, the specialist will respond to both internal and external inquiries related to accounts receivable balances and invoices, resolve customer discrepancies, and research returned mail to ensure accurate updates are made. Providing quality customer service is essential, as the specialist will assist in sending out statements, setting up customer billing, and coordinating with the Accounts Receivable team to address any payment issues. Maintaining and updating process documentation is also a key responsibility, along with cross-training within the department to foster a collaborative work environment. The role requires building effective relationships with various internal teams to maintain open communication with both internal and external clients. This collaborative approach is crucial for the success of the accounts receivable function within McKinstry, as it directly impacts the company's financial health and customer satisfaction.

Responsibilities

• Perform accurate and timely application of all payments - lockbox, ACH, live checks, and credit cards
• Process adjustments and refund check requests
• Handle confidential information appropriately
• Handle collection on all outstanding accounts receivable balances
• Respond to internal and external requests related to accounts receivable balances and invoices
• Resolve customer discrepancies and short payments
• Research returned mail and work with team to update
• Provide quality, professional customer service to all internal and external customers
• Assist in sending out statements and setting up customer bill to's
• Coordinate with Accounts Receivable team to resolve customer payment issues
• Maintain and update process documentation
• Cross-train within department
• Work with a variety of internal teams to help maintain an open, effective relationship with internal and external clients.

Requirements

• Intermediate knowledge of Microsoft Office Suite - Word, Excel, PowerPoint, Outlook, and Visio required; working knowledge of SharePoint preferred
• Associate degree (AA) in Business or Accounting, or equivalent combination of education and experience required
• 2-4 years of experience in Accounts Receivable with emphasis on cash and collections preferred
• Knowledge of automated accounting and construction management software preferred
• Construction industry experience preferred
• Strong interpersonal, verbal, and written communication skills required
• Demonstrates strong attention to detail, organizational, problem-solving, and analytical skills required
• Strong time management and prioritization skills required
• Self-motivated; deadline-oriented with strong attention to detail required
• Professional, positive and friendly attitude at all times required.

Nice-to-haves

• Knowledge of automated accounting and construction management software preferred
• Construction industry experience preferred.

Benefits

• Competitive pay
• 401(k) with employer match and profit-sharing plan
• Paid time off and holidays
• Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums
• Family formation benefits, including adoption and IVF assistance
• Up to 16 weeks paid parental leave
• Transgender inclusive benefits
• Commuter benefits
• Pet insurance
• “Building Good” paid community service time
• Learning and advancement opportunities via McKinstry University
• McKinstry Moves onsite gyms or reimbursement for remote workers