Senior Accounts Receivable Specialist

Easter Seals Nh - Manchester, NH

Full-time - Mid Level

Hybrid - Manchester, NH

About the position

The Senior Accounts Receivable Specialist at Easterseals New Hampshire plays a crucial role in ensuring an accurate and efficient billing process to facilitate timely collections and minimize payment denials. This position requires specialization in various service areas and involves developing relationships with program managers and payers, overseeing billing processes, and providing exceptional customer service to clients with billing issues.

Responsibilities

• Specialization in areas such as Alcohol/Substance abuse, Childcare, Community Based Services, Early Intervention, Medical Rehabilitation, Preschool, Special Education, Residential Services, Senior Services, Transportation, Vocational Services, or Camp/Recreation.
• Develop and maintain relationships with program managers and payers to expedite collections and minimize denials for payment.
• Ensure accurate and expedient bill processing, including collections for all assigned areas of responsibilities.
• Coordinate file maintenance activities with the Billing Manager to ensure accurate electronic and paper claim submission.
• Review and update processing of areas of responsibilities to ensure procedures generate appropriate revenues and maximize cash.
• Research issues impeding collections and develop appropriate resolutions.
• Maintain up-to-date information on payers' billing requirements and covered services.
• Develop and monitor cash flow projections for all assigned areas of responsibility.
• Work with junior staff to enhance department efficiency and effectiveness.
• Provide exceptional customer service to clients with billing issues and concerns.
• Reconcile accounts receivable subsidiaries to the general ledger control account.
• Manage provider credentialing and insurance contracts.
• Oversee billing software maintenance and software updates.
• Supervise assigned staff, including training and development, coordination of schedules, resource allocation, and conducting performance evaluations.

Requirements

• Bachelor's Degree in Accounting or Business Management or related field
• Four (4) years' experience in healthcare and/or business management
• High school degree with eight (8) years' experience in healthcare and/or business management
• Proven understanding of the accounting cycle of accounts receivable, from generation and recording of revenues to collections and cash projections
• Strong familiarity with program-specific terminology and operating practices
• Strong computer and spreadsheet skills
• Valid driver's license and reliable transportation

Benefits

• Medical, Dental, Vision, Life & Disability
• Paid Time Off (PTO) begins accruing on your first day
• 10 Paid Holidays including a Floating Holiday of your choice
• 403 (b) Employer Match - up to a maximum of 3%
• Tuition Reimbursement after one year of employment
• Federal student loan forgiveness eligibility and student loan repayment for qualifying positions
• Employee Discounts
• Wellness Programs including health coaching, nutritional counseling services, fitness classes, and reimbursement programs for weight loss & tobacco cessation
• DailyPay option for accessing pay whenever needed