McKesson - Richmond, VA
posted 2 months ago
The Sr. Accounts Receivable Specialist at McKesson plays a crucial role in managing complex issues that require second-level escalation within the cash application process. This position is integral to ensuring that customer cash receipts are accurately coordinated and resolved in collaboration with a virtual team. The specialist will be responsible for following up with various departments to gather necessary information and facilitate resolutions. The role is hybrid, requiring the employee to be local to Richmond, VA, and to work in the office at least once a week and once a month for team meetings. The working hours are Monday to Friday, from 8 AM to 5 PM. In this position, the specialist will manage daily and monthly reconciliations of cash receipts posted in the ERP system against the bank account. They will communicate with both internal and external customers to identify and resolve any issues or disputes related to incoming payments. The role involves processing a variety of cash application transactions in systems such as SAP, JDE, and other ERP platforms. Additionally, the specialist will support and process 3PL retained payment functions and execute onboarding procedures for 3PL customers. The specialist will participate in weekly and monthly account review calls with 3PL customers and follow up with various departments or external customers to resolve or obtain missing remittance information as required. They will also provide support and assist in communication with treasury, banking partners, and other internal functions. Responding to operations technical questions from the virtual team and customers, the specialist will ensure follow-through and resolution on issues. The role includes assisting with internal and external audits by pulling supporting documentation and performing the closing process according to the month-end schedule. Furthermore, the specialist will facilitate governance calls between the virtual team and internal stakeholders, assist in ACH/Credit card set-ups, research and resolve unapplied receipts, and manage checks received on-site. The position requires multitasking and managing all retained functions while cross-training on other functions within the team. The specialist will also support and execute integrations of new businesses into the current environment as required and assist with resolving GL account reconciliation discrepancies. Continuous improvement of processes to achieve greater efficiencies and better controls is a key expectation of this role, along with supporting and resolving promo accounting-related issues and disputes.