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Polarisposted 11 days ago
$119,101 - $123,000/Yr
Full-time • Mid Level
Plymouth, MN
Transportation Equipment Manufacturing
Resume Match Score

About the position

Polaris Industries, Inc. seeks Senior Admin, IT Collaboration in Plymouth, MN. Coordinate closely with the key members of the infrastructure and business teams to drive the overall design and implementation of the telephony and collaboration architecture. Evaluate the new technologies and recommend solutions that improve the user experience, security, stability, and increased productivity. Serve as the primary technology SME for Microsoft teams and focus on the design, administration, monitoring, and stability of voice, presence, video, collaboration, and telephony network services across the organization. Be responsible for the management and upkeep of Microsoft M365 systems for the delivery of services. Handle Service such as Microsoft Teams, SharePoint, OneDrive, and other technologies as defined. Install, maintain, and troubleshoot voice and video environments at domestic and international sites. Plan, analyze, test, and deploy changes or policies for Microsoft Azure, Azure AD, Office 365, and/or related services following current best practices. Adhere to and promote existing ITIL processes and change management procedures. Perform analysis and capacity planning to ensure the performance and scalability of the voice and video environment. Develop standards and technical documentation to support Level 1 and 2 staff. Assess complex projects with a variety of requirements quickly, correctly prioritize tasks, provide accurate time estimates, and complete tasks in a timely manner while communicating changes and updates. Collaborate with cross-functional teams on project initiatives, gathering requirements and analyzing findings to design or recommend appropriate infrastructure solutions. Stay current with new and evolving technologies via formal training and self-directed education. Maintain system documentation. Manage the existing technology solutions to ensure they are secured, available, and perform optimally. Provide recommendations to management resulting in purchases and installation of hardware and software solutions that will support current or future business needs. Handle management of PSTN services and service providers, working closely with the telecommunications team to manage service providers, service, DID pools, Wireless Service, and various other systems and services. Acquire and maintain knowledge of relevant Microsoft services and support policies to provide technically accurate solutions to customers. Evaluate new products / technologies to determine the impact on existing system configurations. Assist in the planning, design, and implementation of the overall corporate voice and video infrastructure. Perform analysis, research, and take corrective action as needed to resolve 3rd-tier incidents, requests, problems, and escalations from lower tiers of support. Utilize advanced technical knowledge to analyze, log, track, and resolve complex issues.

Responsibilities

  • Coordinate with infrastructure and business teams for telephony and collaboration architecture design and implementation.
  • Evaluate new technologies and recommend solutions to improve user experience, security, stability, and productivity.
  • Serve as the primary technology SME for Microsoft Teams.
  • Manage and maintain Microsoft M365 systems for service delivery.
  • Install, maintain, and troubleshoot voice and video environments domestically and internationally.
  • Plan, analyze, test, and deploy changes for Microsoft Azure, Azure AD, Office 365, and related services.
  • Adhere to ITIL processes and change management procedures.
  • Perform analysis and capacity planning for voice and video environments.
  • Develop standards and technical documentation for Level 1 and 2 staff.
  • Collaborate with cross-functional teams on project initiatives.
  • Stay current with new technologies through training and self-education.
  • Manage existing technology solutions for security and performance.
  • Provide recommendations for hardware and software purchases.
  • Manage PSTN services and service providers.
  • Evaluate new products/technologies for impact on existing configurations.
  • Assist in planning, design, and implementation of corporate voice and video infrastructure.
  • Resolve 3rd-tier incidents and escalations from lower support tiers.

Requirements

  • Bachelor's or foreign equivalent degree in Computer Science, Information Technology, Computer Information Systems, Management Information Systems, or related technical field.
  • 5 years of progressive IT experience in an IT Collaboration role.
  • Experience gathering business requirements for Microsoft Office 365 services.
  • Experience analyzing system requirement specifications to recommend technical solutions.
  • Experience configuring and enhancing SharePoint Online, PowerShell, OneDrive for Business, eDiscovery, Compliance, Exchange Online, Groups, and Teams.
  • Experience with modern site provisioning, management, and user profile configuration.
  • Experience with installation, maintenance, and troubleshooting of voice and video environments.
  • Experience with ITIL processes and change management procedures.
  • Experience configuring Azure Active Directory and Azure Enterprise Application Configuration.
  • Experience providing technology leadership regarding Microsoft Office365 stack.

Benefits

  • Competitive compensation including a market-leading profit-sharing plan.
  • Employee Stock Ownership Plan and discounted employee stock purchases plan.
  • Generous matching contribution to 401(k).
  • Financial wellness education and consultation.
  • Comprehensive suite of benefits including health, dental, and vision insurance.
  • Wellness programs.
  • Paid time off.
  • Gym & personal training reimbursement.
  • Life insurance and disability offerings.
  • Paid volunteer time off through Polaris Foundation.

Job Keywords

Hard Skills
  • Active Directory
  • Azure Policy
  • Information Sciences
  • Microsoft Office
  • Microsoft Teams
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Soft Skills
  • 7bBYk T4KOFbVkU90
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