Senior Administrative Assistant - Personal Insurance Technology

$55,400 - $91,300/Yr

Travelers - Hartford, CT

Full-time - Mid Level

Hartford, CT

Insurance Carriers and Related Activities

About the position

The Senior Administrative Assistant role at Travelers is a pivotal position that provides complex administrative support to senior management, specifically reporting to the Chief Information Officer (CIO) of Personal Insurance Technology. This role is designed to relieve senior management of routine administrative details, allowing them to focus on strategic initiatives. The position requires a proactive approach to handling a wide variety of tasks related to organization, communication, facilitation, and scheduling. In this role, the Senior Administrative Assistant will exercise considerable discretion and independent judgment in facilitating overall department operations. This includes directing the activities of other support staff as necessary and coordinating inter-departmental or department-wide administrative projects. The assistant will be responsible for managing complex scheduling, which typically involves internal, external, and department-wide meetings. Additionally, the role encompasses full responsibility for department-wide event and travel planning, ensuring that all logistics are handled efficiently. The Senior Administrative Assistant will also prepare and submit expense accounts and manage the tracking and reporting of actual expenses versus budget for the senior management area of responsibility. This includes developing or upgrading the budget system as needed. Regular interaction with internal and external executives, community leaders, and shareholders is expected, requiring strong communication skills and the ability to initiate follow-up actions as needed. The role calls for moderate to advanced conflict resolution skills and frequent problem-solving with both internal and external staff, utilizing basic change management skills. Other duties may be assigned as necessary, making this a dynamic and multifaceted position.

Responsibilities

• Proactively handles complex administrative assignments to relieve senior management of routine details.
• Exercises discretion and independent judgment in facilitating department operations.
• Directs activities of other support staff as necessary.
• Coordinates inter-departmental or department-wide administrative projects.
• Manages complex scheduling involving internal, external, and department-wide meetings.
• Responsible for department-wide event and travel planning.
• Prepares and submits expense accounts and manages tracking of expenses versus budget.
• Regularly interacts with internal and external executives and community leaders.
• Initiates, develops, and makes decisions regarding office practices and procedures.
• Calls for frequent problem solving with internal and external staff.

Requirements

• High school degree or equivalent required.
• Minimum of 3 years of related work experience required.
• Minimum of 5 years of related work experience preferred.
• Advanced skill level required in all Microsoft Office applications, including complicated Excel spreadsheets (i.e., vlookup).
• Utilizes multiple software packages to prepare highly confidential correspondence and complex documents.
• Independently designs advanced spreadsheets, graphics, presentations, and database applications.

Benefits

• Health Insurance coverage from the first day of employment for employees and eligible family members.
• 401(k) matching contributions dollar-for-dollar up to the first 5% of eligible pay.
• Pension Plan that is 100% funded by Travelers.
• Minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Access to a wellness program with tools, discounts, and resources for wellness goals.
• Mental health program providing access to free professional counseling services.
• Encouragement for volunteer work with a Matching Gift and Volunteer Rewards program.